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1. How is travel measured within your organization? (Required.)

Primarily cost control and policy compliance

Travel performance is linked to broader business objectives

Cost, compliance, and traveler experience

Travel contributes measurable business outcomes and strategic decision-making

Cost control and operational performance

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2. How are travel-related decisions made within your organization? (Required.)

Travel decisions are largely reactive or decentralized

One team or individual manages most travel decisions

Travel decisions are aligned across business functions and leadership teams

Defined ownership and governance processes exist

Multiple stakeholders collaborate through formal governance structures

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3. How are supplier relationships managed? (Required.)

Suppliers are managed as strategic partners

Supplier performance is regularly measured

Supplier agreements are reviewed periodically

Supplier performance and value are continuously optimized using data and insights

Primarily transactional purchasing

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4. Which statement best describes the technology supporting your travel program? (Required.)

An intelligent technology ecosystem supports automation, visibility, and decision-making

Core travel systems are integrated

Travelers use multiple disconnected tools and booking channels

A TMC and online booking tool are in place

Travel technology is connected to key business systems

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5. How is travel data used within your organization? (Required.)

Predictive insights help identify risks, opportunities, and future actions

Primarily for historical reporting

Standard reporting is available to stakeholders

Data supports business and travel program decisions

Data is used to identify trends and opportunities

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6. How does your organization evaluate and improve traveler experience? (Required.)

Traveler needs, behaviors, and satisfaction continuously inform program decisions

Feedback is collected when issues arise

Traveler experience is not formally measured

Traveler experience is actively monitored and improved

Traveler feedback is regularly gathered

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7. How are risk, sustainability, and compliance managed within your travel program? (Required.)

Processes are largely reactive

Basic traveler tracking and compliance measures exist

Proactive intelligence helps identify and address risks and opportunities before they occur

Formal policies and monitoring are in place

Risk, sustainability, and compliance are integrated into program management

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8. How visible are meetings and event activities within your travel program? (Required.)

Meetings and travel data are partially connected

Limited visibility into some meetings activity

Meetings and travel activity are centrally visible and managed

Meetings and travel insights are integrated to support planning, spend visibility, and decision-making

No visibility into meetings-related travel activity

Not applicable - no meeting or event investment

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9. Which statement best reflects your organization's use of AI and automation? (Required.)

Multiple operational use cases are in production

No current plans to explore AI or automation

Pilot initiatives are underway

Exploring potential use cases

AI and automation are embedded into decision-making and program operations

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10. How connected is travel data to the broader business ecosystem? (Required.)

Travel data operates independently from other business systems

Travel data is integrated with finance, HR, risk, or operational systems

Travel data connects to several business systems

Travel data flows across multiple business systems to support enterprise-wide visibility and decision-making

Limited integration exists with one business function

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11. Where should we send your results?

Enter your business email address and we'll send your personalized assessment results, a copy of the CTM Travel Program Maturity Index, and practical next steps to help advance your program. (Required.)

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1. How is travel measured within your organization? (Required.)

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2. How are travel-related decisions made within your organization? (Required.)

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3. How are supplier relationships managed? (Required.)

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4. Which statement best describes the technology supporting your travel program? (Required.)

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5. How is travel data used within your organization? (Required.)

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6. How does your organization evaluate and improve traveler experience? (Required.)

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7. How are risk, sustainability, and compliance managed within your travel program? (Required.)

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8. How visible are meetings and event activities within your travel program? (Required.)

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9. Which statement best reflects your organization's use of AI and automation? (Required.)

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10. How connected is travel data to the broader business ecosystem? (Required.)

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11. Where should we send your results?

Enter your business email address and we'll send your personalized assessment results, a copy of the CTM Travel Program Maturity Index, and practical next steps to help advance your program. (Required.)

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12. What is your company name? (Required.)

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13. Where are you located? (Required.)

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14. Yes, I'd like to speak with a CTM expert about my personalized assessment results.

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15. What is your phone number for contact?

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16. I want to receive the latest travel news, insights and offers to my inbox!

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* 1. How is travel measured within your organization? (Required.)

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* 2. How are travel-related decisions made within your organization? (Required.)

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* 3. How are supplier relationships managed? (Required.)

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* 4. Which statement best describes the technology supporting your travel program? (Required.)

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* 5. How is travel data used within your organization? (Required.)

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* 6. How does your organization evaluate and improve traveler experience? (Required.)

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* 7. How are risk, sustainability, and compliance managed within your travel program? (Required.)

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* 8. How visible are meetings and event activities within your travel program? (Required.)

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* 9. Which statement best reflects your organization's use of AI and automation? (Required.)

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* 10. How connected is travel data to the broader business ecosystem? (Required.)

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* 11. Where should we send your results?Enter your business email address and we'll send your personalized assessment results, a copy of the CTM Travel Program Maturity Index, and practical next steps to help advance your program. (Required.)

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* 12. What is your company name? (Required.)

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* 13. Where are you located? (Required.)

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* 14. Yes, I'd like to speak with a CTM expert about my personalized assessment results.

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* 15. What is your phone number for contact?

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* 16. I want to receive the latest travel news, insights and offers to my inbox!

1. How is travel measured within your organization? (Required.)

2. How are travel-related decisions made within your organization? (Required.)

3. How are supplier relationships managed? (Required.)

4. Which statement best describes the technology supporting your travel program? (Required.)

5. How is travel data used within your organization? (Required.)

6. How does your organization evaluate and improve traveler experience? (Required.)

7. How are risk, sustainability, and compliance managed within your travel program? (Required.)

8. How visible are meetings and event activities within your travel program? (Required.)

9. Which statement best reflects your organization's use of AI and automation? (Required.)

10. How connected is travel data to the broader business ecosystem? (Required.)

11. Where should we send your results?

Enter your business email address and we'll send your personalized assessment results, a copy of the CTM Travel Program Maturity Index, and practical next steps to help advance your program. (Required.)

12. What is your company name? (Required.)

13. Where are you located? (Required.)

14. Yes, I'd like to speak with a CTM expert about my personalized assessment results.

15. What is your phone number for contact?

16. I want to receive the latest travel news, insights and offers to my inbox!