AVI Fresh - Alfred University Spring Survey 2015

1. AVI Fresh at Alfred University

Win $100 Visa Gift Card!
Details: Please complete the online Customer Satisfaction Survey and earn a chance to win a $100 Visa Gift Card! The AVI Fresh Spring Survey is a valuable tool that helps us continue to improve our services. The survey will only take a few minutes to complete; we appreciate your time and feedback.

Complete the survey by Friday, May 1st to be eligible for the prize.

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* 1. Name:

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* 2. Alfred University email address (e-mail is needed to be eligible for the $100 Gift Card)

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* 3. Gender:

Male

Female

Transgender

Prefer Not to Respond

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* 4. Where do you live?

On campus

Off campus

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* 5. What is your current class year?

First Year

Sophomore

Junior

Senior

Graduate Student

Other

Faculty/Staff

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* 6. Have you ever visited AVInutriSOURCE.com, AVI Fresh's nutrition and wellness website?

Yes

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* 7. Are you aware that you can review nutritional information, download wellness articles or ask specific dietary or wellness questions to our staff of licensed dietitians at AVInutriSOURCE.com?

Yes

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* 8. Has the nutritional information available to you in the dining areas been helpful when making daily food choices?

Yes

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* 9. Do the nutritional icons such as vegan, vegetarian and low carb posted on our digital and station menus make managing your diet easier?

Yes

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* 10. Do you purchase Fresh Portable Fare items from Knight's Den at Powell?

Yes

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* 11. What is your favorite menu item in Knight's Den at Powell?

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* 12. Please rate the quality and variety of the menu items at each of the following stations in Knight's Den at Powell.

	Very Satisfied	Somewhat Satisfied	Neutral	Somewhat Dissatisfied	Very Dissatisfied	NA
Quality at Art's Spot	Quality at Art's Spot Very Satisfied	Quality at Art's Spot Somewhat Satisfied	Quality at Art's Spot Neutral	Quality at Art's Spot Somewhat Dissatisfied	Quality at Art's Spot Very Dissatisfied	Quality at Art's Spot NA
Quality at Wrapped	Quality at Wrapped Very Satisfied	Quality at Wrapped Somewhat Satisfied	Quality at Wrapped Neutral	Quality at Wrapped Somewhat Dissatisfied	Quality at Wrapped Very Dissatisfied	Quality at Wrapped NA
Quality at Piazza	Quality at Piazza Very Satisfied	Quality at Piazza Somewhat Satisfied	Quality at Piazza Neutral	Quality at Piazza Somewhat Dissatisfied	Quality at Piazza Very Dissatisfied	Quality at Piazza NA
Quality at CHX	Quality at CHX Very Satisfied	Quality at CHX Somewhat Satisfied	Quality at CHX Neutral	Quality at CHX Somewhat Dissatisfied	Quality at CHX Very Dissatisfied	Quality at CHX NA
Quality at Agave	Quality at Agave Very Satisfied	Quality at Agave Somewhat Satisfied	Quality at Agave Neutral	Quality at Agave Somewhat Dissatisfied	Quality at Agave Very Dissatisfied	Quality at Agave NA
Quality of Fresh Portable Fare	Quality of Fresh Portable Fare Very Satisfied	Quality of Fresh Portable Fare Somewhat Satisfied	Quality of Fresh Portable Fare Neutral	Quality of Fresh Portable Fare Somewhat Dissatisfied	Quality of Fresh Portable Fare Very Dissatisfied	Quality of Fresh Portable Fare NA
Variety at Art's Spot	Variety at Art's Spot Very Satisfied	Variety at Art's Spot Somewhat Satisfied	Variety at Art's Spot Neutral	Variety at Art's Spot Somewhat Dissatisfied	Variety at Art's Spot Very Dissatisfied	Variety at Art's Spot NA
Variety at Wrapped	Variety at Wrapped Very Satisfied	Variety at Wrapped Somewhat Satisfied	Variety at Wrapped Neutral	Variety at Wrapped Somewhat Dissatisfied	Variety at Wrapped Very Dissatisfied	Variety at Wrapped NA
Variety at Piazza	Variety at Piazza Very Satisfied	Variety at Piazza Somewhat Satisfied	Variety at Piazza Neutral	Variety at Piazza Somewhat Dissatisfied	Variety at Piazza Very Dissatisfied	Variety at Piazza NA
Variety at CHX	Variety at CHX Very Satisfied	Variety at CHX Somewhat Satisfied	Variety at CHX Neutral	Variety at CHX Somewhat Dissatisfied	Variety at CHX Very Dissatisfied	Variety at CHX NA
Variety at Agave	Variety at Agave Very Satisfied	Variety at Agave Somewhat Satisfied	Variety at Agave Neutral	Variety at Agave Somewhat Dissatisfied	Variety at Agave Very Dissatisfied	Variety at Agave NA
Variety of Fresh Portable Fare	Variety of Fresh Portable Fare Very Satisfied	Variety of Fresh Portable Fare Somewhat Satisfied	Variety of Fresh Portable Fare Neutral	Variety of Fresh Portable Fare Somewhat Dissatisfied	Variety of Fresh Portable Fare Very Dissatisfied	Variety of Fresh Portable Fare NA
Variety of Beverages	Variety of Beverages Very Satisfied	Variety of Beverages Somewhat Satisfied	Variety of Beverages Neutral	Variety of Beverages Somewhat Dissatisfied	Variety of Beverages Very Dissatisfied	Variety of Beverages NA
Quality of Soups	Quality of Soups Very Satisfied	Quality of Soups Somewhat Satisfied	Quality of Soups Neutral	Quality of Soups Somewhat Dissatisfied	Quality of Soups Very Dissatisfied	Quality of Soups NA

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* 13. Please rate your overall satisfaction with our team members in Knight's Den at Powell.

	Very Satisfied	Somewhat Satisfied	Neutral	Somewhat Dissatisfied	Very Dissatisfied	NA
Helpful	Helpful Very Satisfied	Helpful Somewhat Satisfied	Helpful Neutral	Helpful Somewhat Dissatisfied	Helpful Very Dissatisfied	Helpful NA
Friendly	Friendly Very Satisfied	Friendly Somewhat Satisfied	Friendly Neutral	Friendly Somewhat Dissatisfied	Friendly Very Dissatisfied	Friendly NA
Professional	Professional Very Satisfied	Professional Somewhat Satisfied	Professional Neutral	Professional Somewhat Dissatisfied	Professional Very Dissatisfied	Professional NA
Associates are Neatly Dressed	Associates are Neatly Dressed Very Satisfied	Associates are Neatly Dressed Somewhat Satisfied	Associates are Neatly Dressed Neutral	Associates are Neatly Dressed Somewhat Dissatisfied	Associates are Neatly Dressed Very Dissatisfied	Associates are Neatly Dressed NA
Management is Accessible	Management is Accessible Very Satisfied	Management is Accessible Somewhat Satisfied	Management is Accessible Neutral	Management is Accessible Somewhat Dissatisfied	Management is Accessible Very Dissatisfied	Management is Accessible NA

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* 14. Please rate the following elements of service at Knight's Den at Powell Hall.

	Very Satisfied	Somewhat Satisfied	Neutral	Somewhat Dissatisfied	Very Dissatisfied	NA
Quality of Specials	Quality of Specials Very Satisfied	Quality of Specials Somewhat Satisfied	Quality of Specials Neutral	Quality of Specials Somewhat Dissatisfied	Quality of Specials Very Dissatisfied	Quality of Specials NA
Speed of Service	Speed of Service Very Satisfied	Speed of Service Somewhat Satisfied	Speed of Service Neutral	Speed of Service Somewhat Dissatisfied	Speed of Service Very Dissatisfied	Speed of Service NA
Cleanliness	Cleanliness Very Satisfied	Cleanliness Somewhat Satisfied	Cleanliness Neutral	Cleanliness Somewhat Dissatisfied	Cleanliness Very Dissatisfied	Cleanliness NA

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* 15. Please rate the following elements of service at MidKnight Express

	Very Satisfied	Somewhat Satisfied	Neutral	Somewhat Dissatisfied	Very Dissatisfied	NA
Quality of Food	Quality of Food Very Satisfied	Quality of Food Somewhat Satisfied	Quality of Food Neutral	Quality of Food Somewhat Dissatisfied	Quality of Food Very Dissatisfied	Quality of Food NA
Speed of Service	Speed of Service Very Satisfied	Speed of Service Somewhat Satisfied	Speed of Service Neutral	Speed of Service Somewhat Dissatisfied	Speed of Service Very Dissatisfied	Speed of Service NA
Cleanliness	Cleanliness Very Satisfied	Cleanliness Somewhat Satisfied	Cleanliness Neutral	Cleanliness Somewhat Dissatisfied	Cleanliness Very Dissatisfied	Cleanliness NA

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* 16. Please rate your overall satisfaction with our team members at MidKnight Express

	Very Satisfied	Somewhat Satisfied	Neutral	Somewhat Dissatisfied	Very Dissatisfied	NA
Helpful	Helpful Very Satisfied	Helpful Somewhat Satisfied	Helpful Neutral	Helpful Somewhat Dissatisfied	Helpful Very Dissatisfied	Helpful NA
Friendly	Friendly Very Satisfied	Friendly Somewhat Satisfied	Friendly Neutral	Friendly Somewhat Dissatisfied	Friendly Very Dissatisfied	Friendly NA
Professional	Professional Very Satisfied	Professional Somewhat Satisfied	Professional Neutral	Professional Somewhat Dissatisfied	Professional Very Dissatisfied	Professional NA
Associates are Neatly Dressed	Associates are Neatly Dressed Very Satisfied	Associates are Neatly Dressed Somewhat Satisfied	Associates are Neatly Dressed Neutral	Associates are Neatly Dressed Somewhat Dissatisfied	Associates are Neatly Dressed Very Dissatisfied	Associates are Neatly Dressed NA
Management is Accessible	Management is Accessible Very Satisfied	Management is Accessible Somewhat Satisfied	Management is Accessible Neutral	Management is Accessible Somewhat Dissatisfied	Management is Accessible Very Dissatisfied	Management is Accessible NA

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* 17. Please rate your overall satisfaction with our team members at Ade Dining Hall

	Very Satisfied	Somewhat Satisfied	Neutral	Somewhat Dissatisfied	Dissatisfied	NA
Helpful	Helpful Very Satisfied	Helpful Somewhat Satisfied	Helpful Neutral	Helpful Somewhat Dissatisfied	Helpful Dissatisfied	Helpful NA
Friendly	Friendly Very Satisfied	Friendly Somewhat Satisfied	Friendly Neutral	Friendly Somewhat Dissatisfied	Friendly Dissatisfied	Friendly NA
Professional	Professional Very Satisfied	Professional Somewhat Satisfied	Professional Neutral	Professional Somewhat Dissatisfied	Professional Dissatisfied	Professional NA
Associates are Neatly Dressed	Associates are Neatly Dressed Very Satisfied	Associates are Neatly Dressed Somewhat Satisfied	Associates are Neatly Dressed Neutral	Associates are Neatly Dressed Somewhat Dissatisfied	Associates are Neatly Dressed Dissatisfied	Associates are Neatly Dressed NA
Management is Accessible	Management is Accessible Very Satisfied	Management is Accessible Somewhat Satisfied	Management is Accessible Neutral	Management is Accessible Somewhat Dissatisfied	Management is Accessible Dissatisfied	Management is Accessible NA

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* 18. Please rate the following elements of service at Ade Dining Hall

	Very Satisfied	Somewhat Satisfied	Neutral	Somewhat Dissatisfied	Very Dissatisfied	N/A
Qualities of Hot Entrees	Qualities of Hot Entrees Very Satisfied	Qualities of Hot Entrees Somewhat Satisfied	Qualities of Hot Entrees Neutral	Qualities of Hot Entrees Somewhat Dissatisfied	Qualities of Hot Entrees Very Dissatisfied	Qualities of Hot Entrees N/A
Variety of Cold Cereals	Variety of Cold Cereals Very Satisfied	Variety of Cold Cereals Somewhat Satisfied	Variety of Cold Cereals Neutral	Variety of Cold Cereals Somewhat Dissatisfied	Variety of Cold Cereals Very Dissatisfied	Variety of Cold Cereals N/A
Quality of Hot Sandwiches	Quality of Hot Sandwiches Very Satisfied	Quality of Hot Sandwiches Somewhat Satisfied	Quality of Hot Sandwiches Neutral	Quality of Hot Sandwiches Somewhat Dissatisfied	Quality of Hot Sandwiches Very Dissatisfied	Quality of Hot Sandwiches N/A
Quality of Vegetarian Items	Quality of Vegetarian Items Very Satisfied	Quality of Vegetarian Items Somewhat Satisfied	Quality of Vegetarian Items Neutral	Quality of Vegetarian Items Somewhat Dissatisfied	Quality of Vegetarian Items Very Dissatisfied	Quality of Vegetarian Items N/A
Quality of Vegan Selections	Quality of Vegan Selections Very Satisfied	Quality of Vegan Selections Somewhat Satisfied	Quality of Vegan Selections Neutral	Quality of Vegan Selections Somewhat Dissatisfied	Quality of Vegan Selections Very Dissatisfied	Quality of Vegan Selections N/A
Quality of Deli Items	Quality of Deli Items Very Satisfied	Quality of Deli Items Somewhat Satisfied	Quality of Deli Items Neutral	Quality of Deli Items Somewhat Dissatisfied	Quality of Deli Items Very Dissatisfied	Quality of Deli Items N/A
Quality of Grill Items	Quality of Grill Items Very Satisfied	Quality of Grill Items Somewhat Satisfied	Quality of Grill Items Neutral	Quality of Grill Items Somewhat Dissatisfied	Quality of Grill Items Very Dissatisfied	Quality of Grill Items N/A
Quality of Pizza	Quality of Pizza Very Satisfied	Quality of Pizza Somewhat Satisfied	Quality of Pizza Neutral	Quality of Pizza Somewhat Dissatisfied	Quality of Pizza Very Dissatisfied	Quality of Pizza N/A
Quality of Salad Bar	Quality of Salad Bar Very Satisfied	Quality of Salad Bar Somewhat Satisfied	Quality of Salad Bar Neutral	Quality of Salad Bar Somewhat Dissatisfied	Quality of Salad Bar Very Dissatisfied	Quality of Salad Bar N/A
Quality of Desserts	Quality of Desserts Very Satisfied	Quality of Desserts Somewhat Satisfied	Quality of Desserts Neutral	Quality of Desserts Somewhat Dissatisfied	Quality of Desserts Very Dissatisfied	Quality of Desserts N/A
Variety of Beverages	Variety of Beverages Very Satisfied	Variety of Beverages Somewhat Satisfied	Variety of Beverages Neutral	Variety of Beverages Somewhat Dissatisfied	Variety of Beverages Very Dissatisfied	Variety of Beverages N/A
Special Theme Dinners	Special Theme Dinners Very Satisfied	Special Theme Dinners Somewhat Satisfied	Special Theme Dinners Neutral	Special Theme Dinners Somewhat Dissatisfied	Special Theme Dinners Very Dissatisfied	Special Theme Dinners N/A
Quality of Soups	Quality of Soups Very Satisfied	Quality of Soups Somewhat Satisfied	Quality of Soups Neutral	Quality of Soups Somewhat Dissatisfied	Quality of Soups Very Dissatisfied	Quality of Soups N/A

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* 19. Are you aware that the AVI Fresh Culinary team at Alfred University

	Yes	No
Makes all pizza dough and pizza sauce served at Ade and Powell from scratch?	Makes all pizza dough and pizza sauce served at Ade and Powell from scratch? Yes	Makes all pizza dough and pizza sauce served at Ade and Powell from scratch? No
Bakes all cookies, brownies, pies and cakes fresh daily?	Bakes all cookies, brownies, pies and cakes fresh daily? Yes	Bakes all cookies, brownies, pies and cakes fresh daily? No
Composts nearly 500 pounds of waste each week?	Composts nearly 500 pounds of waste each week? Yes	Composts nearly 500 pounds of waste each week? No
Serves house roasted beef and turkey breast at the deli station at Ade and every day?	Serves house roasted beef and turkey breast at the deli station at Ade and every day? Yes	Serves house roasted beef and turkey breast at the deli station at Ade and every day? No
Serves at least one vegetarian and one vegan option at each meal service at Ade and Powell?	Serves at least one vegetarian and one vegan option at each meal service at Ade and Powell? Yes	Serves at least one vegetarian and one vegan option at each meal service at Ade and Powell? No
Hand breads all of the chicken tenders served at Knight's Den and MidKnight Express?	Hand breads all of the chicken tenders served at Knight's Den and MidKnight Express? Yes	Hand breads all of the chicken tenders served at Knight's Den and MidKnight Express? No

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* 20. Please indicate if you follow a vegetarian diet.

Yes

I consider myself a vegetarian but sometimes eat meat.

Other

If other please explain

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* 21. Please indicate if you are vegan.

Yes

I consider myself vegan but sometimes eat animal by-products.

Other

If other please explain

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* 22. Please rate your overall satisfaction with AVI Fresh dining services at Alfred University.

Very Satisfied

Somewhat Satisfied

Neutral

Somewhat Dissatisfied

Very Dissatisfied

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* 23. Please select all that best describe your weekend dining service preferences.

In general, I am satisfied with the current weekend dining hours

I would prefer earlier hours on weekends

I would prefer later hours on weekends

I prefer Powell-Knights Den as my weekend dining location

I prefer Ade Dining Hall as my weekend dining location

Other

Other (please specify)

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* 1. Name:

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* 2. Alfred University email address (e-mail is needed to be eligible for the $100 Gift Card)

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* 3. Gender:

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* 4. Where do you live?

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* 5. What is your current class year?

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* 6. Have you ever visited AVInutriSOURCE.com, AVI Fresh's nutrition and wellness website?

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* 7. Are you aware that you can review nutritional information, download wellness articles or ask specific dietary or wellness questions to our staff of licensed dietitians at AVInutriSOURCE.com?

Question Title

* 8. Has the nutritional information available to you in the dining areas been helpful when making daily food choices?

Question Title

* 9. Do the nutritional icons such as vegan, vegetarian and low carb posted on our digital and station menus make managing your diet easier?

Question Title

* 10. Do you purchase Fresh Portable Fare items from Knight's Den at Powell?

Question Title

* 11. What is your favorite menu item in Knight's Den at Powell?

Question Title

* 12. Please rate the quality and variety of the menu items at each of the following stations in Knight's Den at Powell.

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* 13. Please rate your overall satisfaction with our team members in Knight's Den at Powell.

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* 14. Please rate the following elements of service at Knight's Den at Powell Hall.

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* 15. Please rate the following elements of service at MidKnight Express

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* 16. Please rate your overall satisfaction with our team members at MidKnight Express

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* 17. Please rate your overall satisfaction with our team members at Ade Dining Hall

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* 18. Please rate the following elements of service at Ade Dining Hall

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* 19. Are you aware that the AVI Fresh Culinary team at Alfred University

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* 20. Please indicate if you follow a vegetarian diet.

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* 21. Please indicate if you are vegan.

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* 22. Please rate your overall satisfaction with AVI Fresh dining services at Alfred University.

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* 23. Please select all that best describe your weekend dining service preferences.

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* 24. Please feel free to leave any additional comments.