ATL311 Social Media Survey

Thank you for choosing one of the ATL311 Social Media platforms to address your non-emergency concerns within the City of Atlanta. To ensure that we are meeting your needs and delivering the best possible service, we kindly request your participation in the ATL311 Social Media Survey. By sharing your thoughts, you will contribute to our ongoing efforts to improve and deliver exceptional service to all residents of Atlanta.

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* 1. Which social media platform did you use to contact us?

Twitter

Facebook

Instagram

SeeClickFix

Nextdoor

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* 2. The ATL311 social media platform you used made it easy to handle your issue or obtain information.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

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* 3. Was the Social Media Representative friendly, knowledgeable and professional?

Yes

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* 4. Were you satisfied with your overall experience using ATL311 Social Media?

Yes

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* 5. How likely are you to recommend ATL311 to others?

Very Likely

Likely

Unlikely

Very Unlikely

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* 6. Please leave any other feedback you have below. If necessary, please include Case Numbers and/or the address or location of your concern.

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* 7. Please leave your contact information, including email address, if you would like to receive Case updates or follow up.

Name

Address

Address 2

City/Town

State/Province

ZIP/Postal Code

Email Address

Phone Number