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Help us evaluate our services and plan for the future! If you have questions about this survey, please contact Jean Shaughnessy at jshaughnessy@cwmars.org, or by calling 978-249-9515.

Thanks in advance for your time!

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* 1. Please tell us who lives in your household. (Check all that apply.)

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* 2. How often do you use the Athol Public Library, on average? Please include your visits to our website and online resources when considering your response.

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* 3. What keeps you coming back to the Athol Public Library?

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* 4. How much do you agree or disagree with each of the following statements?

  Strongly disagree Disagree Neutral Agree Strongly agree
The Athol Public Library champions literacy for adults, teens, and families.
I/we see that our interests are represented at the Athol Public Library.
At the library, I see myself reflected in materials that speak to my culture and life experiences.
The Athol Public Library staff are responsive to my/our needs.
The library is a safe and inclusive space.
The Athol Public Library safeguards personal privacy and the freedom to read.

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* 5. How would you rate the following at the Athol Public Library?

  I don't know Unsatisfactory Satisfactory Excellent
Qualified, friendly, and helpful staff
Welcoming and pleasant environment
Access to a wide selection of popular materials
Access to genealogical and local history resources
Technology and materials to satisfy your information needs
Staff assistance with computers and other technology
Programs that stimulate learning and enrichment
Meeting and study room space
Services for school and home educators

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* 6. Where do you find information on local activities and news, including library events? (Check all that apply.)

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* 7. If you could change anything about the library or library service, what would it be?

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* 8. What activities/entertainment do you enjoy in your free time?

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* 9. What kind of community do you want to live in, and how can the library support your vision?

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* 10. Is there anything else you would like us to know?

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* 11. Please share your contact info if you'd like to receive library news, and be entered to win a prize! This information will be kept secure and confidential.

Thank you for your time! 
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