American Bank & Trust - Brand Experience Survey This short survey is designed to help American Bank & Trust better understand how our customers experience the bank, where it stands out, and how we can continue to meet the needs of the communities we serve. The results will help guide future service improvements, communication, and customer experience. Question Title * 1. Please provide your email. This will help us follow up with you if you win our survey prize! Question Title * 2. How would you rate your overall experience with American Bank & Trust? Poor Fair Good Very Good Excellent Poor Fair Good Very Good Excellent Question Title * 3. How would you rate your recent interactions with AB&T staff and services? (Think about visits, calls, or digital interactions in the past few months) Very negative Somewhat positive Neutral Somewhat positive Very positive Very negative Somewhat positive Neutral Somewhat positive Very positive Question Title * 4. How likely are you to recommend AB&T to a friend or family member? 0 (Not likely at all) 10 (Extremely likely) Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 5. How do you typically interact with AB&T? (Select all that apply) In-person at a branch Online banking (desktop) Mobile banking app Phone or customer service line ATM I rarely interact Other (please specify) Question Title * 6. What made you choose AB&T as your bank? (Select all that apply) Reputation or trutworthiness Friend or family recommendation Community involvement Location convenience Better rates or products Business or mortgage relationship Other (please specify) Next