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CI 2018 State-of-the-Industry Survey
1.
How would you classify your firm?
Integrator/Installer/Contractor
Consulting/Specifying
Other
(please briefly describe)
2.
What is your gender?
Male
Female
3.
What is your age?
Under 25 years of age
25 - 34
35 - 44
45 - 54
55 - 64
65 years or older
4.
How would you characterize the current overall business climate for your firm?
Excellent
Very Good
Good, but with still some room for improvement
Good, but with growth slowing in recent months
Fair
Challenging, with future growth prospects uncertain
5.
Approximately how many employees
(full-time and part-time)
are in your company?
One
(self-employed)
2 to 5
6 to 10
11 to 24
25 to 49
50 to 99
100 or more
6.
What do you estimate that your company's total revenue will be in 2017?
Less than $250,000
$250,000 -- $499,999
$500,000 -- $999,999
$1 million -- $2.499 million
$2.5 million -- $4.999 million
$5 million -- $9.999 million
$10 million -- $24.999 million
$25 million -- $49.999 million
$50 million or more
7.
How does your company's projected
revenue
for 2017 compare with
revenue
from full-year 2016?
Up more than 20%
Up 11% - 20%
Up 6% - 10%
Little Changed (i.e., +/-5%)
Down 6% - 10%
Down more than 10%
8.
Based on your current outlook for next year (2018), what trend do you expect to see in your company's revenue?
Up more than 20%
Up 11% - 20%
Up 6% - 10%
Little Changed
(i.e., +/- 5%)
Down 6% - 10%
Down more than 10%
9.
For your commercial integration projects, who is typically your client's most influential decision-maker?
IT Manager/Professional
Consultant/Specifier
Facilities Manager
Manager specific to your client's business
(i.e., offices building, mall, school, hospital, church, restaurant, government facility, etc.)
Construction Manager/General Contractor
Architect
Business Owner
Other
(please specify)
10.
For each of the following vertical market sectors, would you say that your business during the past year has been trending UP, trending DOWN, or has remained essentially FLAT?
UP
Flat
DOWN
Not Applicable
Corporate
UP
Flat
DOWN
Not Applicable
Education
UP
Flat
DOWN
Not Applicable
Healthcare
UP
Flat
DOWN
Not Applicable
Government
UP
Flat
DOWN
Not Applicable
House of Worship
UP
Flat
DOWN
Not Applicable
Retail
UP
Flat
DOWN
Not Applicable
Bars/Clubs/Restaurants
UP
Flat
DOWN
Not Applicable
Hotels and Casinos
UP
Flat
DOWN
Not Applicable
Entertainment
UP
Flat
DOWN
Not Applicable
Transportation Terminals
UP
Flat
DOWN
Not Applicable
11.
Approximately how many individual commercial projects/jobs -- in total -- do you estimate that your company has completed during the past year?
12.
How much installation growth do you expect to see in each of the following products/systems during the next 12 months?
Little or None
Some
Quite a Bit
A Great Deal
Audio
Little or None
Some
Quite a Bit
A Great Deal
Video
Little or None
Some
Quite a Bit
A Great Deal
Digital Signage
Little or None
Some
Quite a Bit
A Great Deal
Unified Communications & Collaboration
(UCC; includes video conferencing, collaboration and interactive display solution)
Little or None
Some
Quite a Bit
A Great Deal
Emergency Communication/Mass Notification Systems
Little or None
Some
Quite a Bit
A Great Deal
Command & Control Rooms
Little or None
Some
Quite a Bit
A Great Deal
Phone systems
Little or None
Some
Quite a Bit
A Great Deal
Automation
(control of subsystems -- including lighting, audio, HVAC, etc.)
Little or None
Some
Quite a Bit
A Great Deal
Access Control
Little or None
Some
Quite a Bit
A Great Deal
Surveillance
Little or None
Some
Quite a Bit
A Great Deal
Sound reinforcement
Little or None
Some
Quite a Bit
A Great Deal
IT/Data networks
Little or None
Some
Quite a Bit
A Great Deal
13.
How much installation growth do you expect to see in each of the following broad vertical markets during the next 12 months?
None
-- Probable Decline
Little or None
-- About Flat Over the Year
Growth of
10% or less
Growth of
11% - 25%
Growth of
more than 25%
Not Applicable
Bars, Clubs and Restaurants
None
-- Probable Decline
Little or None
-- About Flat Over the Year
Growth of
10% or less
Growth of
11% - 25%
Growth of
more than 25%
Not Applicable
Corporate
None
-- Probable Decline
Little or None
-- About Flat Over the Year
Growth of
10% or less
Growth of
11% - 25%
Growth of
more than 25%
Not Applicable
Education
None
-- Probable Decline
Little or None
-- About Flat Over the Year
Growth of
10% or less
Growth of
11% - 25%
Growth of
more than 25%
Not Applicable
Entertainment
(including large venues, like theme parks)
None
-- Probable Decline
Little or None
-- About Flat Over the Year
Growth of
10% or less
Growth of
11% - 25%
Growth of
more than 25%
Not Applicable
Government
None
-- Probable Decline
Little or None
-- About Flat Over the Year
Growth of
10% or less
Growth of
11% - 25%
Growth of
more than 25%
Not Applicable
Healthcare
None
-- Probable Decline
Little or None
-- About Flat Over the Year
Growth of
10% or less
Growth of
11% - 25%
Growth of
more than 25%
Not Applicable
Hotels
None
-- Probable Decline
Little or None
-- About Flat Over the Year
Growth of
10% or less
Growth of
11% - 25%
Growth of
more than 25%
Not Applicable
Pro Sound
(e.g., live music, recording studios, etc.)
None
-- Probable Decline
Little or None
-- About Flat Over the Year
Growth of
10% or less
Growth of
11% - 25%
Growth of
more than 25%
Not Applicable
Retail
None
-- Probable Decline
Little or None
-- About Flat Over the Year
Growth of
10% or less
Growth of
11% - 25%
Growth of
more than 25%
Not Applicable
Worship
None
-- Probable Decline
Little or None
-- About Flat Over the Year
Growth of
10% or less
Growth of
11% - 25%
Growth of
more than 25%
Not Applicable
Transportation Facilities
(e.g., airport and rail terminals)
None
-- Probable Decline
Little or None
-- About Flat Over the Year
Growth of
10% or less
Growth of
11% - 25%
Growth of
more than 25%
Not Applicable
14.
To what degree does your company earn recurring revenue through service contracts?
Not at all
1% - 5% of total revenues
6% - 10% of total revenues
11% - 30% of total revenues
31% - 50% of total revenues
More than 50% of total revenues
15.
Has your firm sold and executed managed services during the past year?
Yes
No
If "Yes", what type of managed services?
16.
In terms of a goal, by 2020 what percentage of your company's total revenue should be recurring revenue through service or managed services contracts?
1% - 5% of total revenues
6% - 10% of total revenues
11% - 30% of total revenues
31% - 50% of total revenues
More than 50% of total revenues
