CI 2018 State-of-the-Industry Survey

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* 1. How would you classify your firm?

Integrator/Installer/Contractor

Consulting/Specifying

Other (please briefly describe)

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* 2. What is your gender?

Male

Female

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* 3. What is your age?

Under 25 years of age

25 - 34

35 - 44

45 - 54

55 - 64

65 years or older

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* 4. How would you characterize the current overall business climate for your firm?

Excellent

Very Good

Good, but with still some room for improvement

Good, but with growth slowing in recent months

Fair

Challenging, with future growth prospects uncertain

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* 5. Approximately how many employees (full-time and part-time) are in your company?

One (self-employed)

2 to 5

6 to 10

11 to 24

25 to 49

50 to 99

100 or more

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* 6. What do you estimate that your company's total revenue will be in 2017?

Less than $250,000

$250,000 -- $499,999

$500,000 -- $999,999

$1 million -- $2.499 million

$2.5 million -- $4.999 million

$5 million -- $9.999 million

$10 million -- $24.999 million

$25 million -- $49.999 million

$50 million or more

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* 7. How does your company's projected revenue for 2017 compare with revenue from full-year 2016?

Up more than 20%

Up 11% - 20%

Up 6% - 10%

Little Changed (i.e., +/-5%)

Down 6% - 10%

Down more than 10%

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* 8. Based on your current outlook for next year (2018), what trend do you expect to see in your company's revenue?

Up more than 20%

Up 11% - 20%

Up 6% - 10%

Little Changed (i.e., +/- 5%)

Down 6% - 10%

Down more than 10%

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* 9. For your commercial integration projects, who is typically your client's most influential decision-maker?

IT Manager/Professional

Consultant/Specifier

Facilities Manager

Manager specific to your client's business (i.e., offices building, mall, school, hospital, church, restaurant, government facility, etc.)

Construction Manager/General Contractor

Architect

Business Owner

Other (please specify)

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* 10. For each of the following vertical market sectors, would you say that your business during the past year has been trending UP, trending DOWN, or has remained essentially FLAT?

	UP	Flat	DOWN	Not Applicable
Corporate	Corporate UP	Corporate Flat	Corporate DOWN	Corporate Not Applicable
Education	Education UP	Education Flat	Education DOWN	Education Not Applicable
Healthcare	Healthcare UP	Healthcare Flat	Healthcare DOWN	Healthcare Not Applicable
Government	Government UP	Government Flat	Government DOWN	Government Not Applicable
House of Worship	House of Worship UP	House of Worship Flat	House of Worship DOWN	House of Worship Not Applicable
Retail	Retail UP	Retail Flat	Retail DOWN	Retail Not Applicable
Bars/Clubs/Restaurants	Bars/Clubs/Restaurants UP	Bars/Clubs/Restaurants Flat	Bars/Clubs/Restaurants DOWN	Bars/Clubs/Restaurants Not Applicable
Hotels and Casinos	Hotels and Casinos UP	Hotels and Casinos Flat	Hotels and Casinos DOWN	Hotels and Casinos Not Applicable
Entertainment	Entertainment UP	Entertainment Flat	Entertainment DOWN	Entertainment Not Applicable
Transportation Terminals	Transportation Terminals UP	Transportation Terminals Flat	Transportation Terminals DOWN	Transportation Terminals Not Applicable

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* 11. Approximately how many individual commercial projects/jobs -- in total -- do you estimate that your company has completed during the past year?

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* 12. How much installation growth do you expect to see in each of the following products/systems during the next 12 months?

	Little or None	Some	Quite a Bit	A Great Deal
Audio	Audio Little or None	Audio Some	Audio Quite a Bit	Audio A Great Deal
Video	Video Little or None	Video Some	Video Quite a Bit	Video A Great Deal
Digital Signage	Digital Signage Little or None	Digital Signage Some	Digital Signage Quite a Bit	Digital Signage A Great Deal
Unified Communications & Collaboration (UCC; includes video conferencing, collaboration and interactive display solution)	Unified Communications & Collaboration (UCC; includes video conferencing, collaboration and interactive display solution) Little or None	Unified Communications & Collaboration (UCC; includes video conferencing, collaboration and interactive display solution) Some	Unified Communications & Collaboration (UCC; includes video conferencing, collaboration and interactive display solution) Quite a Bit	Unified Communications & Collaboration (UCC; includes video conferencing, collaboration and interactive display solution) A Great Deal
Emergency Communication/Mass Notification Systems	Emergency Communication/Mass Notification Systems Little or None	Emergency Communication/Mass Notification Systems Some	Emergency Communication/Mass Notification Systems Quite a Bit	Emergency Communication/Mass Notification Systems A Great Deal
Command & Control Rooms	Command & Control Rooms Little or None	Command & Control Rooms Some	Command & Control Rooms Quite a Bit	Command & Control Rooms A Great Deal
Phone systems	Phone systems Little or None	Phone systems Some	Phone systems Quite a Bit	Phone systems A Great Deal
Automation (control of subsystems -- including lighting, audio, HVAC, etc.)	Automation (control of subsystems -- including lighting, audio, HVAC, etc.) Little or None	Automation (control of subsystems -- including lighting, audio, HVAC, etc.) Some	Automation (control of subsystems -- including lighting, audio, HVAC, etc.) Quite a Bit	Automation (control of subsystems -- including lighting, audio, HVAC, etc.) A Great Deal
Access Control	Access Control Little or None	Access Control Some	Access Control Quite a Bit	Access Control A Great Deal
Surveillance	Surveillance Little or None	Surveillance Some	Surveillance Quite a Bit	Surveillance A Great Deal
Sound reinforcement	Sound reinforcement Little or None	Sound reinforcement Some	Sound reinforcement Quite a Bit	Sound reinforcement A Great Deal
IT/Data networks	IT/Data networks Little or None	IT/Data networks Some	IT/Data networks Quite a Bit	IT/Data networks A Great Deal

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* 13. How much installation growth do you expect to see in each of the following broad vertical markets during the next 12 months?

	None -- Probable Decline	Little or None -- About Flat Over the Year	Growth of 10% or less	Growth of 11% - 25%	Growth of more than 25%	Not Applicable
Bars, Clubs and Restaurants	Bars, Clubs and Restaurants None -- Probable Decline	Bars, Clubs and Restaurants Little or None -- About Flat Over the Year	Bars, Clubs and Restaurants Growth of 10% or less	Bars, Clubs and Restaurants Growth of 11% - 25%	Bars, Clubs and Restaurants Growth of more than 25%	Bars, Clubs and Restaurants Not Applicable
Corporate	Corporate None -- Probable Decline	Corporate Little or None -- About Flat Over the Year	Corporate Growth of 10% or less	Corporate Growth of 11% - 25%	Corporate Growth of more than 25%	Corporate Not Applicable
Education	Education None -- Probable Decline	Education Little or None -- About Flat Over the Year	Education Growth of 10% or less	Education Growth of 11% - 25%	Education Growth of more than 25%	Education Not Applicable
Entertainment (including large venues, like theme parks)	Entertainment (including large venues, like theme parks) None -- Probable Decline	Entertainment (including large venues, like theme parks) Little or None -- About Flat Over the Year	Entertainment (including large venues, like theme parks) Growth of 10% or less	Entertainment (including large venues, like theme parks) Growth of 11% - 25%	Entertainment (including large venues, like theme parks) Growth of more than 25%	Entertainment (including large venues, like theme parks) Not Applicable
Government	Government None -- Probable Decline	Government Little or None -- About Flat Over the Year	Government Growth of 10% or less	Government Growth of 11% - 25%	Government Growth of more than 25%	Government Not Applicable
Healthcare	Healthcare None -- Probable Decline	Healthcare Little or None -- About Flat Over the Year	Healthcare Growth of 10% or less	Healthcare Growth of 11% - 25%	Healthcare Growth of more than 25%	Healthcare Not Applicable
Hotels	Hotels None -- Probable Decline	Hotels Little or None -- About Flat Over the Year	Hotels Growth of 10% or less	Hotels Growth of 11% - 25%	Hotels Growth of more than 25%	Hotels Not Applicable
Pro Sound (e.g., live music, recording studios, etc.)	Pro Sound (e.g., live music, recording studios, etc.) None -- Probable Decline	Pro Sound (e.g., live music, recording studios, etc.) Little or None -- About Flat Over the Year	Pro Sound (e.g., live music, recording studios, etc.) Growth of 10% or less	Pro Sound (e.g., live music, recording studios, etc.) Growth of 11% - 25%	Pro Sound (e.g., live music, recording studios, etc.) Growth of more than 25%	Pro Sound (e.g., live music, recording studios, etc.) Not Applicable
Retail	Retail None -- Probable Decline	Retail Little or None -- About Flat Over the Year	Retail Growth of 10% or less	Retail Growth of 11% - 25%	Retail Growth of more than 25%	Retail Not Applicable
Worship	Worship None -- Probable Decline	Worship Little or None -- About Flat Over the Year	Worship Growth of 10% or less	Worship Growth of 11% - 25%	Worship Growth of more than 25%	Worship Not Applicable
Transportation Facilities (e.g., airport and rail terminals)	Transportation Facilities (e.g., airport and rail terminals) None -- Probable Decline	Transportation Facilities (e.g., airport and rail terminals) Little or None -- About Flat Over the Year	Transportation Facilities (e.g., airport and rail terminals) Growth of 10% or less	Transportation Facilities (e.g., airport and rail terminals) Growth of 11% - 25%	Transportation Facilities (e.g., airport and rail terminals) Growth of more than 25%	Transportation Facilities (e.g., airport and rail terminals) Not Applicable

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* 14. To what degree does your company earn recurring revenue through service contracts?

Not at all

1% - 5% of total revenues

6% - 10% of total revenues

11% - 30% of total revenues

31% - 50% of total revenues

More than 50% of total revenues

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* 15. Has your firm sold and executed managed services during the past year?

Yes

If "Yes", what type of managed services?

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* 16. In terms of a goal, by 2020 what percentage of your company's total revenue should be recurring revenue through service or managed services contracts?

1% - 5% of total revenues

6% - 10% of total revenues

11% - 30% of total revenues

31% - 50% of total revenues

More than 50% of total revenues