Southern Nevada Regional Authority

Customer Service Survey

* 1. Were you greeted in a warm, respectful, and professional manner?

* 2. Staff was courteous and knowledgeable?

* 3. Staff helped you understand the service process and what your next steps will be?

* 4. I am satisfied with the time I had to wait before being seen by staff.

* 5. Were you satisfied with the overall services provided today?

* 6. Considering all of the expectations you may have had about the services, do you feel we met your expectations?

* 7. How did you hear about us?