Southern Nevada Regional Authority

Customer Service Survey

Were you greeted in a warm, respectful, and professional manner?

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* 1. Were you greeted in a warm, respectful, and professional manner?

Staff was courteous and knowledgeable?

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* 2. Staff was courteous and knowledgeable?

Staff helped you understand the service process and what your next steps will be?

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* 3. Staff helped you understand the service process and what your next steps will be?

I am satisfied with the time I had to wait before being seen by staff.

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* 4. I am satisfied with the time I had to wait before being seen by staff.

Were you satisfied with the overall services provided today?

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* 5. Were you satisfied with the overall services provided today?

Considering all of the expectations you may have had about the services, do you feel we met your expectations?

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* 6. Considering all of the expectations you may have had about the services, do you feel we met your expectations?

How did you hear about us?

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* 7. How did you hear about us?

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