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FTA Portal User Survey
1.
Did the FTA portal answer your query?
Yes
No
Other (please specify)
2.
What other tools have you used to answer your trade query? (e.g. Austrade insights/advisory service, a business group/chamber or other industry body)
3.
Which aspects of the FTA portal have you found to be most useful (Select all that apply)
Search/finding by HS code
Finding applicable FTAs for my target market
Comparing tariffs between FTAs
Researching export market size information
Determine if my goods were eligible under an FTA (Rules of Origin)
Documentation needed to use the FTA (Certificate of Origin)
Researching services commitments
Other (please specify)
4.
Would you like to see any of the below features as part of our modernisation of the FTA portal?
Certificate of Origin templates
Pre-populated Origin document templates based on search results/pages viewed (e.g. with HS code and Origin rules)
Request an email with a summary of information found (e.g. "add result to my cart")
Option to subscribe for updates/alerts on FTAs
Rules of Origin comparison tool between FTAs
Services and Movement of Natural Persons comparison tool between FTAs
Tariffs for other countries Australia does not have an FTA with
Investment commitments
5.
What suggestions do you have for improving the Portal?
6.
How frequently do you use the FTA Portal?
This is my first visit
About once a year
A few times a year
Monthly
Weekly
Other (please specify)
7.
Where did you hear about the FTA Portal?
Internet search
Link from DFAT website
Link from Austrade or other .gov.au website (e.g. export.gov.au)
Referred by others who have used the FTA portal themselves
8.
Are you looking to export, import or both?
Export from Australia
Import to Australia
9.
Which of the following sectors does your business operate in?
Agribusiness
Advanced manufacturing
Food manufacturing
Mining equipment, technology and services (METS)
Arts, media and creative industries
ICT including software and development
Healthcare products, services and pharmaceuticals
Education and training
Customs brokers, freight forwarding, logistics etc.
Professional services, consulting, finance, etc.
Other (please specify)
10.
How many employees does your business have?
1-19
20-49
50-199
200+
11.
Is your business based in Australia?
Yes
No
