Patient Survey, Owen Sound Family Health Team.
(Clarification: we are evaluating our staff and programs, not the physicians).
1.
As a starter question, before we get into details ......
Over the last few years, how effective has our Family Health Team been in assisting with your health care?
Very effective
Somewhat effective
Not so effective
Not at all effective
Not applicable - I hardly ever use Family Health Team programs or services
2.
Below are the 25 Programs or Services currently offered
at Owen Sound Family Health Team. Please put a checkmark next to each one
that
YOU WERE AWARE EXISTED
before this email today.
(We want to see how well we have been at getting the word out on each of these).
Diabetes Program with our Diabetes Educator
Healthy Living with Type 2 Diabetes
Classes
Diabetes Footcare Clinic
Dietitian services
Heart Healthy Eating
Class
Craving Change
Class
Healthy Lifestyle Program
Acceptance
Class
Nutrition for a Healthy Pregnancy
Class
Introducing Solids
Class
Smoking Cessation Program
Adult Mental Health Program
Child & Youth Mental Health Counselling
Stress Management 101
Class
Memory Testing with a Nurse
Memory Clinic
Same Day/Next Day Nurse Practitioner Clinic
Occupational Therapist services (home or in office)
PAP clinic
Long COVID clinic
Long COVID Information and Support Group
Palliative Care Navigation
Boosting Balance
Class
Unattached Patient Clinic
Unattached Prenatal & Newborn Clinic
3.
Below are the 25 Programs or Services currently offered
at Owen Sound Family Health Team. Please put a checkmark next to each one
that you or a family member
HAVE ACTUALLY USED.
Diabetes Program with our Diabetes Educator
Healthy Living with Type 2 Diabetes
Classes
Diabetes Footcare Clinic
Dietitian services
Heart Healthy Eating
Class
Craving Change
Class
Healthy Lifestyle Program
Acceptance
Class
Nutrition for a Healthy Pregnancy
Class
Introducing Solids
Class
Smoking Cessation Program
Adult Mental Health Program
Child & Youth Mental Health Counselling
Stress Management 101
Class
Memory Testing with a Nurse
Memory Clinic
Same Day/Next Day Nurse Practitioner Clinic
Occupational Therapist services (home or in office)
PAP clinic
Long COVID clinic
Long COVID Information and Support Group
Palliative Care Navigation
Boosting Balance
Class
Unattached Patient Clinic
Unattached Prenatal & Newborn Clinic
4.
How many total times have you used any of our programs or services IN THE PAST YEAR? (If you are not sure, just give a best guess, thank you).
0
1 to 2 times
3 to 5 times
6 to 10 times
11 to 20 times
Over 20 times
5.
How often in the past year would you guess that you have gone to our Owen Sound Family Health Team website (osfht.com)?
Not at all in the past year
1 to 2 times in past year
3-10 times in past year
More than 10 times in the past year
6.
Up until now, how easy has it been for you to get access to any of these Programs & Services at the Family Health Team.
Easy
Sometimes easy, sometimes difficult
Difficult
Not applicable - I did not know most of these programs and services were available until now (I wish I did)
Not applicable - I haven't needed these
7.
When you see a Health Provider (other than a physician) at our Family Health Team, do you feel as involved as you want to be in decisions about your care and treatment?
Always
Often
Sometimes
Never
Not applicable - I haven't used any programs or services
8.
If a program or service were available BOTH in-person and over your computer (virtual), which would you prefer?
I only want in-person programs.
I only want virtual programs (via your computer over the internet).
I would be interested in either.
I have to do in-person because my internet service is too slow.
9.
What
improvements or additions
,
if any, would you like us to make to our
programs & Services
listed back in Question 2 and 3
[Maximum 75 words thank you so much.]
10.
Beyond
our Programs/Services, are there any
other improvements
you would like to see our Family Health Team make? (Anything at all that is important to you aside from your physician which is outside of our ability).
[Maximum 75 words thank you.]
11.
If we make changes or additions to our Family Health Team programs & services, how would you suggest we let you know?
Our website
Posters in exam rooms
Email
Other idea (please specify)
12.
On
Tuesday, May 27th
we have
2 PATIENT FEEDBACK sessions that are available to hear you in-person
. If you are interested in possibly attending either an afternoon session (1-3pm) OR an evening session (5:30-7:30 with supper at 5pm), please let us know which session you are possibly interested in here.
Yes I am possibly interested in: Tues. May 27th from 1 to 3pm
Yes I am possibly interested in: Tues. May 27th from 5:30 to 7:30pm (free supper is available if you like from 5 to 5:30pm)
No thank you
13.
FINAL QUESTION:
If you were possibly interested in attending one of those sessions on May 27th, please give us the best email address to contact you with more detail. Thank you!
Current Progress,
0 of 13 answered
