Technology Support Satisfaction Survey - Moon Area SD At Questeq our goal is to ensure that all technology support requests receive service that is prompt, helpful, and courteous. Please help us improve the support process by taking a couple of minutes to tell us about the service that you received in this request. We welcome all feedback, positive or negative to help us improve our level of customer service. Question Title * How did you submit your support request? Phone Email Web Interface Voicemail Question Title * Please rank your satisfaction with the following steps in the technology support process: Very Satisfied Satisfied Unsatisfied Very Unsatisfied The process to submit technology support requests? The process to submit technology support requests? Very Satisfied The process to submit technology support requests? Satisfied The process to submit technology support requests? Unsatisfied The process to submit technology support requests? Very Unsatisfied The time it took for the technology staff to respond? The time it took for the technology staff to respond? Very Satisfied The time it took for the technology staff to respond? Satisfied The time it took for the technology staff to respond? Unsatisfied The time it took for the technology staff to respond? Very Unsatisfied The time required to resolve your request? The time required to resolve your request? Very Satisfied The time required to resolve your request? Satisfied The time required to resolve your request? Unsatisfied The time required to resolve your request? Very Unsatisfied The professionalism of the technology staff? The professionalism of the technology staff? Very Satisfied The professionalism of the technology staff? Satisfied The professionalism of the technology staff? Unsatisfied The professionalism of the technology staff? Very Unsatisfied Question Title * Overall how satisfied are you with the technology support process? Very Satisfied Satisfied Unsatisfied Very Unsatisfied Question Title * Please use the space below to provide any additional comments: Done