Exit Feedback on Askonefamily Helpline Question Title * 1. Which of the following topics most relates to your reason for contacting askonefamily? Social welfare benefits & entitlements Family Law (e.g. access, maintenance, etc.) Family issues (e.g. separation) Parenting issues (e.g. child behaviour) I don't wish to respond Other (please specify) Question Title * 2. How did you make initial contact with Askonefamily? Called the lo-call helpline number- 0818 662212 Called the office number- 01 6629212 By email By letter Via Facebook Don’t Remember Other (please specify) Question Title * 3. How would you rate your overall experience of the One Family helpline? Poor Okay Good Very Good Excellent Don't Remember Please choose one of the following: Please choose one of the following: Poor Please choose one of the following: Okay Please choose one of the following: Good Please choose one of the following: Very Good Please choose one of the following: Excellent Please choose one of the following: Don't Remember Other (please specify) Question Title * 4. Was there any part of the service that you found particularly helpful? The information provided to you Listening support, if applicable Signposting to other information sources Signposting to other services Other (please specify) Question Title * 5. Do you have any suggestions for improving the helpline service? Question Title * 6. Would you recommend askonefamily to a friend or family member in a one-parent family or someone sharing parenting? Yes Maybe No Don't know Done
