National Provider Survey

Refugee and Migrant service providers, we invite you to participate in the National Provider Survey. This survey is designed to identify the immediate needs of providers and professionals serving refugees and migrants.

The insights gained from this survey will empower Southwest Key Programs to craft targeted technical assistance through the soon-to-be-established Refugee and Migrant Technical Assistance Center (RMTAC), a new initiative led by Southwest Key Programs, funded by the Substance Abuse and Mental Health Services Administration (SAMHSA). The insights we gather will shape vital training and resources aimed at overcoming the unique challenges faced in serving these communities.

Taking this survey is your choice. Your responses are optional and confidential. The aggregate data will be used to inform RMTAC activities, your identity will never be disclosed.

Your response matters, the first round of data collection will be from March 26th - April 26th, 2024.

Estimated survey response time is 10 minutes or less.

If you have questions and concerns, please email us at info@rmtac.org or visit our website.

Question Title

* 1. What is your primary occupation/profession?

Administrator

Attorney or Legal Services

Case Manager or Care Coordinator

Counselor / Therapist (all types)

Community Health Worker/Educator/Health educator

Faith-Leader

Medical provider  — Behavioral/Mental health

Medical provider — Emergency Department/Urgent Care

Medical provider — Primary Care

Medical provider — Obstetrics and Gynecology

Recovery Coach

Researcher

Pharmacist

Social Worker

Other (please specify)

Question Title

* 2. Are you able to prescribe medications?

Yes

Question Title

* 3. Do you work for a non-profit organization?

Yes

Question Title

* 4. Which of the following best describes your principal employment setting?

Clinic or cutpatient services (not including free clinics, federally qualified)

Criminal justice / corrections (court, prison, jail, prison/probation, TASC)

Community-based organization (for example housing services, workforce, etc).

Elementary or secondary education setting (K-12)

Faith-based organization

Federally qualified health center, community health center, free clinic, or an FQHC look-alike

Higher education setting (college/university/technical college)

Hospital or inpatient services

Nursing or rehabilitation facility

Resettlement agency

Federal/state/local/tribal/territorial government

Self-employed (any type of business)

Not applicable – not employed

Other (please specify)

Question Title

* 5. What is the primary zip code you practice or work in?

Question Title

* 6. Within your organization, which age populations do you serve?

Infants and Children (0-12)

Adolescents (13-17)

Adults (18-64)

Older Adults (65+)

Question Title

* 7. Which regions of the world do your patients/clients originate from?

Africa

East Asia

Europe

Latin America and the Caribbean

Middle East

Pacific Islands

South Asia

Unsure/I don’t know

Not Applicable

Other (please specify)

Question Title

* 8. Identify the most common behavioral health concerns you see with refugee and migrant populations in your setting (ex. Suicide, Depression, Anxiety Disorder, Bipolar Disorder, Substance Use Disorder, Trauma, Stress, etc.)

Question Title

* 9. When working with refugee and migrant populations, rank each of these stressors in terms of importance?

	Low	Medium	High
Adjustment to new culture and language	Adjustment to new culture and language Low	Adjustment to new culture and language Medium	Adjustment to new culture and language High
Domestic violence	Domestic violence Low	Domestic violence Medium	Domestic violence High
Housing instability	Housing instability Low	Housing instability Medium	Housing instability High
Immigration status	Immigration status Low	Immigration status Medium	Immigration status High
Lack of access to financial resources	Lack of access to financial resources Low	Lack of access to financial resources Medium	Lack of access to financial resources High
Migration journey	Migration journey Low	Migration journey Medium	Migration journey High
Political upheaval or violence in country of origin	Political upheaval or violence in country of origin Low	Political upheaval or violence in country of origin Medium	Political upheaval or violence in country of origin High
Relationship or family dynamics	Relationship or family dynamics Low	Relationship or family dynamics Medium	Relationship or family dynamics High
Separation from family	Separation from family Low	Separation from family Medium	Separation from family High
Sexual violence or abuse	Sexual violence or abuse Low	Sexual violence or abuse Medium	Sexual violence or abuse High
Substance abuse or dependence	Substance abuse or dependence Low	Substance abuse or dependence Medium	Substance abuse or dependence High

Question Title

* 10. What are the top resources or services you provide to refugee and migrant populations at your facility/office?

Counseling or therapy

Dental care

Education

Financial support from the government or nonprofit agencies

Food or nutrition

Legal services

LGBTQ+

Medical care

Mental health care

Stable, affordable housing

Substance use prevention or care

Translation services

Vision care

Workforce resources and training

Other (please specify)

Question Title

* 11. How confident are you providing direct services to refugee and migrant populations?

	Low	Medium	High
Level of confidence	Level of confidence Low	Level of confidence Medium	Level of confidence High

Question Title

* 12. How confident are you referring refugee and migrant populations to resources or services in the community?

	Low	Medium	High
Level of confidence	Level of confidence Low	Level of confidence Medium	Level of confidence High

Question Title

* 13. In what topics would you like to receive training or technical assistance as it relates to serving refugee and migrant populations?

Child maltreatment

Cultural competence

Domestic or intimate partner violence

Gender-based violence

Human trafficking

Legal training

LGBTQ+ resources

Pharmacology

Referral to services or agencies

Screening tools and assessments related to behavioral health

Sexual assault and abuse

Symptom recognition

Telehealth or cross-state licensure

Trauma-informed care

Other (please specify)

Question Title

* 14. As a provider, what are your challenges to receiving additional training and technical assistance related to behavioral health for refugee and migrant populations?

Accessibility

Childcare

Content does not align with my preferred learning modality

Cost

Lack of content in general

Lack of engaging content

Licensing

Need to focus on training that offers CEUs

Time

Other (please specify)

Question Title

* 15. Which method(s) would you prefer to utilize to receive training or technical assistance related to behavioral health of refugee and migrant populations?

Blog/newsletter

Live online workshops/webinars

Online self-paced modules

Podcast

Text

Website with resource pages

Written recommendations

Question Title

* 16. As we develop Technical Assistance Services, what is your preferred time increment to receive content from our learning platform (ex. Podcast, Webinars, Videos, Learning Modules, etc.)?

15 Minutes

30 Minutes

45 Minutes

1 Hour

Other (please specify)

Question Title

* 17. Can the Refugee & Migrant Technical Assistant Center contact you in the future regarding technical assistance and activities, and/or follow-up to this survey?

Yes