AeroCentre Fitness Customer Satisfaction Survey

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* 1. How long have you been a member of the AeroCentre Fitness Centre?

Less than 1 year

1 - 3 years

3 - 5 years

5+

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* 2. How often do you use the AeroCentre Fitness Centre?

Less than 1 a week

1 - 3 times a week

3 - 5 times a week

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* 3. I visit the AeroCentre Fitness Centre to - (select as many options as you like).

Enhance sports performance

Lose weight

To keep fit and healthy

Have fun, meet people and socialize

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* 4. How satisfied are you with the following after recent renovation:

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	N/A
Appearance of the fitness centre	Appearance of the fitness centre Very Satisfied	Appearance of the fitness centre Satisfied	Appearance of the fitness centre Neutral	Appearance of the fitness centre Dissatisfied	Appearance of the fitness centre Very Dissatisfied	Appearance of the fitness centre N/A
Space availability	Space availability Very Satisfied	Space availability Satisfied	Space availability Neutral	Space availability Dissatisfied	Space availability Very Dissatisfied	Space availability N/A
New equipment	New equipment Very Satisfied	New equipment Satisfied	New equipment Neutral	New equipment Dissatisfied	New equipment Very Dissatisfied	New equipment N/A
Motion sensors	Motion sensors Very Satisfied	Motion sensors Satisfied	Motion sensors Neutral	Motion sensors Dissatisfied	Motion sensors Very Dissatisfied	Motion sensors N/A
Wi-Fi coverage	Wi-Fi coverage Very Satisfied	Wi-Fi coverage Satisfied	Wi-Fi coverage Neutral	Wi-Fi coverage Dissatisfied	Wi-Fi coverage Very Dissatisfied	Wi-Fi coverage N/A
Amenity tray supplies	Amenity tray supplies Very Satisfied	Amenity tray supplies Satisfied	Amenity tray supplies Neutral	Amenity tray supplies Dissatisfied	Amenity tray supplies Very Dissatisfied	Amenity tray supplies N/A

Comments

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* 5. How satisfied are you with the following:

	Very Satisfied	Satisfied	Neutral	Dissatisfied	Very Dissatisfied	N/A
Quality of the cardio equipment	Quality of the cardio equipment Very Satisfied	Quality of the cardio equipment Satisfied	Quality of the cardio equipment Neutral	Quality of the cardio equipment Dissatisfied	Quality of the cardio equipment Very Dissatisfied	Quality of the cardio equipment N/A
Quality of the strength equipment	Quality of the strength equipment Very Satisfied	Quality of the strength equipment Satisfied	Quality of the strength equipment Neutral	Quality of the strength equipment Dissatisfied	Quality of the strength equipment Very Dissatisfied	Quality of the strength equipment N/A
Quantity of the cardio equipment	Quantity of the cardio equipment Very Satisfied	Quantity of the cardio equipment Satisfied	Quantity of the cardio equipment Neutral	Quantity of the cardio equipment Dissatisfied	Quantity of the cardio equipment Very Dissatisfied	Quantity of the cardio equipment N/A
Quantity of the strength equipment	Quantity of the strength equipment Very Satisfied	Quantity of the strength equipment Satisfied	Quantity of the strength equipment Neutral	Quantity of the strength equipment Dissatisfied	Quantity of the strength equipment Very Dissatisfied	Quantity of the strength equipment N/A
Access to gym equipment	Access to gym equipment Very Satisfied	Access to gym equipment Satisfied	Access to gym equipment Neutral	Access to gym equipment Dissatisfied	Access to gym equipment Very Dissatisfied	Access to gym equipment N/A
Appearance of the gym equipment	Appearance of the gym equipment Very Satisfied	Appearance of the gym equipment Satisfied	Appearance of the gym equipment Neutral	Appearance of the gym equipment Dissatisfied	Appearance of the gym equipment Very Dissatisfied	Appearance of the gym equipment N/A
Range of fitness classes	Range of fitness classes Very Satisfied	Range of fitness classes Satisfied	Range of fitness classes Neutral	Range of fitness classes Dissatisfied	Range of fitness classes Very Dissatisfied	Range of fitness classes N/A
Quality of fitness classes	Quality of fitness classes Very Satisfied	Quality of fitness classes Satisfied	Quality of fitness classes Neutral	Quality of fitness classes Dissatisfied	Quality of fitness classes Very Dissatisfied	Quality of fitness classes N/A
Cleanliness of the facility	Cleanliness of the facility Very Satisfied	Cleanliness of the facility Satisfied	Cleanliness of the facility Neutral	Cleanliness of the facility Dissatisfied	Cleanliness of the facility Very Dissatisfied	Cleanliness of the facility N/A
Cleanliness of the change rooms	Cleanliness of the change rooms Very Satisfied	Cleanliness of the change rooms Satisfied	Cleanliness of the change rooms Neutral	Cleanliness of the change rooms Dissatisfied	Cleanliness of the change rooms Very Dissatisfied	Cleanliness of the change rooms N/A
Lighting	Lighting Very Satisfied	Lighting Satisfied	Lighting Neutral	Lighting Dissatisfied	Lighting Very Dissatisfied	Lighting N/A
Temperature	Temperature Very Satisfied	Temperature Satisfied	Temperature Neutral	Temperature Dissatisfied	Temperature Very Dissatisfied	Temperature N/A
Customer service	Customer service Very Satisfied	Customer service Satisfied	Customer service Neutral	Customer service Dissatisfied	Customer service Very Dissatisfied	Customer service N/A
Membership Pricing	Membership Pricing Very Satisfied	Membership Pricing Satisfied	Membership Pricing Neutral	Membership Pricing Dissatisfied	Membership Pricing Very Dissatisfied	Membership Pricing N/A

Comments

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* 6. What other equipment would add value to your experience at the AeroCentre Fitness Centre?

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* 7. What other services would add value to your experience at the AeroCentre Fitness Centre?

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* 8. How likely is it that you would recommend the AeroCentre Fitness Centre to a friend or colleague?

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* 9. If you'd like to be entered into our draw to win a $25 gift card, please leave your contact details below

Name

Email Address