AI in all its various forms—including machine learning (ML), natural language processing (NLP), speech recognition, cognitive systems, intelligent agents, chatbots, and robotics—is generating intense interest across every industry, from consumer electronics, banking, and finance to automotive, insurance, healthcare, government, big pharma, retail, and manufacturing. 

Organizations are making huge investments in research and development of new AI technologies (e.g., conversational computing, etc.) and modeling techniques (e.g., Deep Learning, etc.) in order to make their products more intelligent. Companies are also developing new chips specifically designed for computers to support the building and operation of ML and other AI models.

Similarly, more and more vendors are offering comprehensive platforms and tailored solutions designed to help organizations apply AI to automate a range of business activities that were previously too impractical to automate (i.e., non-routine tasks). In addition, the major enterprise applications vendors (e.g., SAP, Oracle, Salesforce, etc.) are adding AI-enabled modules to enhance the capabilities of their respective business systems.

In short, “AI” has become the buzz word of our time, and proponents are casting it as a solution to enable companies to reap the benefits of increased productivity, efficiency, and profits and to create new business models and enter new markets. Indeed, some see AI as representing the greatest development for humankind, as well as a technology that could lead to humankind's possible demise.

There are several key questions pertaining to where AI currently stands and where it is headed. But on a more immediate, practical level, what is the actual current status of AI efforts within organizations and what are their plans for utilizing AI in the future? What do organizations see as the benefits and opportunities offered by AI, and what potential do they see for AI to disrupt their industries? And, perhaps most important, what issues do organizations see as hampering their efforts to employ AI? Longer term, what does widespread AI adoption mean for society overall?

To answer these and other questions, I am conducting a confidential survey on how organizations are adopting—or planning to adopt—AI technologies and what they see as the possible impacts on their businesses and industry in general. I also seek to identify important trends as well as issues and other considerations organizations are encountering or foresee encountering in their efforts.

I want to thank you in advance for taking our survey. Please be assured that all answers will be kept confidential. Your input is much appreciated, because it allows us to separate fact from hype. I will provide you with important trends and findings in upcoming Cutter Consortium research. In addition, if you supply us with your email address, we'll use it to send you a coupon good for $50 (U.S.) in the Cutter Bookstore.

To enrich the findings, I would like to conduct short interviews with a subset of the respondents. Comments will be kept anonymous, identified by title and industry only. Respondents who complete the interview process receive a coupon for an additional $100 (U.S.) in the Cutter Bookstore.

Thanks again,

Curt Hall
Cutter Consortium Senior Consultant

If you supply us with your email address, we'll use it to send you a coupon good for $50 (U.S.) in the Cutter Bookstore.
Please be assured that all answers will be kept confidential.

* 1. Depending on the size of your company, you may want to respond to the questions in this survey for the whole enterprise or for a specific division. To which of the following will your answers apply?

* 2. Is your organization currently implementing—or does it plan to implement—AI technology?