Thank you to our valued customer for taking the time to participate in this survey.  Providing excellent customer service is a top priority for Niagara Peninsula Energy Inc.  Your responses will assist our organization in evaluating current performance and identifying areas for future improvement.

The survey should take less than 5 minutes to complete.

If you have questions or comments, please contact Customer Service at 1-877-270-3938 or

* 1. Overall, how would you rate the quality of your customer service experience?

* 2. How well did we understand your questions and concerns?

* 3. How much time did it take us to address your questions and concerns?

* 4. Do you have any other comments, questions, or concerns? Please may provide a reference so that we can contact you to follow up on your concerns.