Volunteering Australia and the Settlement Council of Australia (SCoA) seek input from Settlement Sector organisations through this anonymous survey in order to progress our research and assist in the development of a strong evidence base for future policy development.

“Volunteering is a tower of strength in our communities with 5.8 million Australians or 31 per cent of the population volunteering in formal volunteering activities and programs.”[1] Research demonstrates that volunteering yields a 450 per cent return for every dollar invested. Nationally this is an estimated annual economic and social contribution of $290 billion.[2]

In the Settlement Sector alone, we know that the capacity of many SCoA member organisations is greatly enhanced thanks to the many volunteers who contribute to settlement work.

Volunteers are those who “give their time willingly for the common good and without financial gain”[3] and anecdotal evidence suggests that across the Settlement Sector many hundreds of volunteers are engaged in formal volunteering (through an organisation or institution) on a regular basis.

The purpose of this survey is to collect evidence that will enable us to gauge the levels of volunteering among members of the Settlement Sector and to catalogue the many benefits that brings, both to the new Australians who receive direct support (and are often volunteers themselves) and the broader Australian economy.

This survey will remain open until 14 December 2018.

If you have any questions please contact SCoA via or Volunteering Australia via

[1] See
[2] Australian Bureau of Statistics (2015), General Social Survey, Summary Results, Australia, 2014,
[3] See