Business Continuity Maturity Survey

Take this two minute survey to find out how mature your organization’s business continuity plan is. Whether your organization has no plan in place, or has a fully automated and recognized business continuity plan in place, you’ll be able to better understand where your organization currently is and most importantly, where it’s headed.

After taking the survey, you will receive a “Crawl” “Walk” or “Run” ranking and Business Continuity Plan Maturity Model to better understand your score.

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* 1. Please provide the following information.

Name

Company

Work Email

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* 2. What is your role in the organization?

Executive (CIO / VP)

Security / Risk / Compliance

Office of the CIO / Architecture / PMO

Application / Development

Infrastructure

Service Desk / Operations

IT Leader

Other (please specify)

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* 3. What industry is your organization in?

Banking and Securities

Communications, Media and Services

Education

Government

Healthcare

Insurance

Manufacturing and Natural Resources

Retail

Transportation

Utilities

Wholesale Trade

Other (please specify)

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* 4. How do your employees engage with HR, IT, facilities, and finance in order to get their questions answered and their needs met?

a. We have a single destination for employee requests and knowledge.

b. We have portal experiences for some areas, but nothing that is unified.

c. We have nothing. We're paper-based, email driven, and not on a service delivery workflow or platform. We handle all requests via email, phone and walk up.

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* 5. How do you measure the effectiveness of your business continuity plan?

We have some internal table top exercises, but we do not do them often enough to test the BC plan.

We have some internal/external table top exercises that are measured for effectiveness, which include some actual fail-over testing.

We have a comprehensive set of internal and external table top exercises that include full fail-over testing and contingency plan testing with appropriate measures.

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* 6. How does your organization use information to forecast up-to-date business continuity plans that are based upon enterprise services?

We have no way of actively mapping critical enterprise services with our existing business continuity plans.

We use periodic table top and audit exercises to validate our business continuity plans.

We have an active/dynamic connection between our enterprise architecture “business services” to our business continuity plan.

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* 7. How does your organization prioritize your investment in business continuity plans?

We have some business continuity initiatives, but no traction.

Business continuity is a C-suite initiative in my organization.

We have invested in business continuity, but haven't deployed it.

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* 8. How do you incorporate technology into your business continuity plan?

We have a fully automated process to map our current critical business services to our business continuity plan.

We have some manual processes to map our current critical business services to our business continuity plan.

We have a mix of manual and automated processes to map our current critical business services to our business continuity plan.

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* 9. How does your organization evolve its business continuity plan?

We try, but a realistic actionable plan is not on the horizon.

No idea, we're simply just trying to run the business.

We are constantly evolving and being agile.

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* 10. Does your organization have anyone who is dedicated to maintaining and validating the business continuity plan?

We do with what we've got.

We have a Chief Risk Officer or similar.

Our risk management team is responsible for the business continuity plan.

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* 11. What are your biggest challenges with your employee experience? (check all that apply)

Defining the true business critical services that need to be restored

Breaking down and establishing realistic MTTR for those business critical services

Replacing plans with actual recovery actions

We lack executive buy-in

We lack the technology to deliver

We lack expertise

Other (please describe)