Tell us what you think about the World Bank Group's citizen engagement approach and efforts

As part of its mandate to evaluate the World Bank Group, the Independent Evaluation Group (IEG) has started conducting an evaluation of the World Bank Group’s support for citizen engagement – “Engaging Citizens for Better Development Results”.

The purpose of this survey is to seek your feedback on expectations and opinions around World Bank Group citizen engagement efforts.

We would like to ask that you provide as many details to support your answers as possible, including references to specific projects and cases.

Your responses are confidential. The data are evaluated in the aggregates only. If you have any questions or concerns, please contact Javier Lanza ( 

The survey will be open for a period of two months from April 19, 2017 to June 19, 2017.

* 1. Is the World Bank Group proactive in engaging with civil society in your country/ies?

* 2. Please list the most relevant initiatives that the World Bank Group supported to improve social accountability in your country/ies.

* 3. How inclusive is the World Bank Group in engaging with a variety of civil society organizations, representing different groups of citizens, especially marginalized and disadvantaged groups?

* 4. Do you have any suggestions on how the World Bank Group can advance its efforts to engage citizens towards greater social accountability?

* 5. Do your answers refer to:

* 6. Please provide your email address, this will not be shared or disclosed, and will only be used for IEG's validation purposes. 

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