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2021
Blue Review
Survey
We'd Like Your Feedback
We want to deliver content our readers find relevant in each month’s issue of the
Blue Review
. Are we meeting the mark? Let us know by completing this year’s readership survey.
Timeline:
The survey should take less than 5 minutes. The survey will remain open through
Nov. 30, 2021
.
Your unique perspective and input are vital to helping us improve. Thank you for your participation!
*
1.
I read the
Blue Review
:
(Required.)
Every Month
Sometimes
Rarely
Never
2.
If you answered “rarely” or “never,” please tell us why
(check all that apply):
Don’t have enough time
Articles are too long
Information is not relevant
Get the information from other sources
*
3.
The
Blue Review
is a monthly publication. The frequency is:
(Required.)
Too often
Just right
Not often enough
Please rate the following categories in the
Blue Review
:
(Ratings: 1 = Strongly disagree, 2 = Somewhat disagree, 3 = Neutral, 4 = Somewhat agree, 5 = Strongly agree)
*
4.
The articles are well written.
(Ratings: 1 = Strongly disagree, 2 = Somewhat disagree, 3 = Neutral, 4 = Somewhat agree, 5 = Strongly agree)
(Required.)
1
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4
5
1
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5
*
5.
The format is user friendly.
(Ratings: 1 = Strongly disagree, 2 = Somewhat disagree, 3 = Neutral, 4 = Somewhat agree, 5 = Strongly agree)
(Required.)
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5
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*
6.
There are sufficient links to obtain additional information.
(Ratings: 1 = Strongly disagree, 2 = Somewhat disagree, 3 = Neutral, 4 = Somewhat agree, 5 = Strongly agree)
(Required.)
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5
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5
*
7.
The information in the newsletter is timely.
(Ratings: 1 = Strongly disagree, 2 = Somewhat disagree, 3 = Neutral, 4 = Somewhat agree, 5 = Strongly agree)
(Required.)
1
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5
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5
*
8.
The content is relevant to the needs of my practice.
(Ratings: 1 = Strongly disagree, 2 = Somewhat disagree, 3 = Neutral, 4 = Somewhat agree, 5 = Strongly agree)
(Required.)
1
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4
5
1
2
3
4
5
Please rate the following aspects of the
Blue Review
:
(Ratings: 1 = Never useful, 2 = Rarely useful, 3 = Neutral, 4 = Often useful, 5 = Always useful)
*
9.
Claims and Coding
Billing tips for proper claim filling
(Ratings: 1 = Never useful, 2 = Rarely useful, 3 = Neutral, 4 = Often useful, 5 = Always useful)
(Required.)
1
2
3
4
5
1
2
3
4
5
*
10.
Clinical Updates, Reminders and Resources
Information on prior authorization and other review processes
(Ratings: 1 = Never useful, 2 = Rarely useful, 3 = Neutral, 4 = Often useful, 5 = Always useful)
(Required.)
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2
3
4
5
1
2
3
4
5
*
11.
Community Involvement
BCBSIL activities and programs that increase access to wellness resources
(Ratings: 1 = Never useful, 2 = Rarely useful, 3 = Neutral, 4 = Often useful, 5 = Always useful)
(Required.)
1
2
3
4
5
1
2
3
4
5
*
12.
CMO Perspective
‘Peer-to-peer’ articles from our Chief Medical Officer
(Ratings: 1 = Never useful, 2 = Rarely useful, 3 = Neutral, 4 = Often useful, 5 = Always useful)
(Required.)
1
2
3
4
5
1
2
3
4
5
*
13.
Electronic Options
Announcements on new and existing online tools
(Ratings: 1 = Never useful, 2 = Rarely useful, 3 = Neutral, 4 = Often useful, 5 = Always useful)
(Required.)
1
2
3
4
5
1
2
3
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5
*
14.
Focus on Behavioral Health
Supporting information to increase awareness and collaboration
(Ratings: 1 = Never useful, 2 = Rarely useful, 3 = Neutral, 4 = Often useful, 5 = Always useful)
(Required.)
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3
4
5
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5
*
15.
Network Innovation/Product Updates
Details on new products and network enhancements
(Ratings: 1 = Never useful, 2 = Rarely useful, 3 = Neutral, 4 = Often useful, 5 = Always useful)
(Required.)
1
2
3
4
5
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5
*
16.
Notification and Disclosure
Reminders on key requirements and where to find more information
(Ratings: 1 = Never useful, 2 = Rarely useful, 3 = Neutral, 4 = Often useful, 5 = Always useful)
(Required.)
1
2
3
4
5
1
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5
*
17.
Pharmacy Program
Updates on drug list changes and related news
(Ratings: 1 = Never useful, 2 = Rarely useful, 3 = Neutral, 4 = Often useful, 5 = Always useful)
(Required.)
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5
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5
*
18.
Provider Education
Provider learning opportunities and special topics
(Ratings: 1 = Never useful, 2 = Rarely useful, 3 = Neutral, 4 = Often useful, 5 = Always useful)
(Required.)
1
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4
5
1
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5
*
19.
Quality Improvement and Reporting
Updates and reminders on quality initiatives, surveys and results measurement
(Ratings: 1 = Never useful, 2 = Rarely useful, 3 = Neutral, 4 = Often useful, 5 = Always useful)
(Required.)
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5
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5
*
20.
Wellness and Member Education
Reminders and resources to share with your patients
(Ratings: 1 = Never useful, 2 = Rarely useful, 3 = Neutral, 4 = Often useful, 5 = Always useful)
(Required.)
1
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5
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5
21.
Please share any additional comments or suggestions on new topics to include or other ways we can improve the
Blue Review
to best meet your needs:
22.
This year, improving communications about utilization management (UM) – prior authorization and related processes – has been a top priority. In addition to publishing articles, we reorganized the UM section of our Provider website and developed new resources to help you navigate. Do you have any thoughts you’d like to share on this topic? We appreciate your input so we can continue to refine UM communications in 2022.
*
23.
Check the option below that most aligns with your job title:
(Required.)
Physician (including behavioral health)
Mid-level (including behavioral health)
Administrative/non-clinical
*
24.
Contact information
(This information will only be used to address questions, if applicable.)
(Required.)
First and Last Name
*
Provider/Group Name
*
National Provider Identifier (NPI)
*
Email Address
*
Phone Number
Blue Cross and Blue Shield of Illinois, a Division of Health Care Service Corporation,
a Mutual Legal Reserve Company,
an Independent Licensee of the Blue Cross and Blue Shield Association.
