* 2. Please rate your satisfaction with the following, with 10 being extremely satisfied, 1 being extremely dissatisfied, or n/a if the question is not relevant to you:

  Extremely dissatisfied Extremely satisfied N/A
The overall application process
The usability of the online applications portal
The quality and accuracy of guidance information available on the website
If you had contact with any members of our team, the customer service you received

* 3. Thinking about the application process, do you have any comments on what went well, or what did not go so well?