Customer Service Feedback

It is the goal of the Capitol Area Council staff to provide our customers with courteous, helpful, and timely service. Your response to this survey will help us evaluate how well we are meeting that goal.

NOTE: this survey only concerns service by our council in Central Texas. If you are seeking to provide feedback to the national organization, please visit www.scouting.org.

Question Title

* 1. What was the date/time of your customer experience with us?

Date / Time

Date

Time

AM/PM

Question Title

* 2. Where did your customer experience with us take place?

In person at the Fickett Center

In person at the Matthews Scout Shop

On the phone

By email

On our website, bsacac.org

At a council camping property

At a council event (non-camping)

Question Title

* 3. With whom did you speak/communicate?

I don't know

I spoke/communicated with (enter name of staff member)