Wise Staff client: Customer administration Question Title * What day did you attend or view this course? (Select approximate date if you can’t remember the exact date). Choose the date Date Question Title * Please rate your level of confidence (before and after the course) in doing each task listed below, using this scale:1 – I have no confidence I can do this.2 – I have a low level of confidence to do this.3 – I am confident I can do it with assistance and/or more practice.4 – I am confident I can do it on my own.5 - I am confident I can do it and help others to do it as well. Before the course After the couirse I have a fundamental understanding of navigating the Customer administration menus and options 1 2 3 4 5 I have a fundamental understanding of navigating the Customer administration menus and options Before the course menu 1 2 3 4 5 I have a fundamental understanding of navigating the Customer administration menus and options After the couirse menu I have proficiency in creating and editing customer accounts 1 2 3 4 5 I have proficiency in creating and editing customer accounts Before the course menu 1 2 3 4 5 I have proficiency in creating and editing customer accounts After the couirse menu I understand how to utilize the various menus within Customer administration, including managing customer notifications and preferences 1 2 3 4 5 I understand how to utilize the various menus within Customer administration, including managing customer notifications and preferences Before the course menu 1 2 3 4 5 I understand how to utilize the various menus within Customer administration, including managing customer notifications and preferences After the couirse menu I am familiar with additional Customer administration options to manage relationships, replace library cards, and deactivate memberships 1 2 3 4 5 I am familiar with additional Customer administration options to manage relationships, replace library cards, and deactivate memberships Before the course menu 1 2 3 4 5 I am familiar with additional Customer administration options to manage relationships, replace library cards, and deactivate memberships After the couirse menu Question Title * What did you learn from this course that you will use in your daily work? Question Title * What aspects of the course did you find most valuable? Question Title * What improvements would you suggest for future sessions of this course? Question Title * Is there anything else you would like to share about this course? Submit