Brimfield Public Library District invites you to complete this survey so we can learn more about your experience with our services, programs, staff, and facility. The library is engaged in a strategic planning process and your responses will help inform our future plans. Even if you do not have a library card or have not visited the library recently, your responses will help us plan for the library’s future.

All responses are strictly confidential and no information will be shared that identifies respondents.

If you have any questions about this survey or would like assistance in responding, please contact Katie Hahn, Director: khahn@brimfieldlibrary.org; 309-446-9575

This survey should take you around 8 minutes to complete (but feel free to take as much time as you need). Please be sure to review each question (even if you do not respond) and click DONE at the end to submit your response.

Thank you for your time!

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* 1. How satisfied are you with the Brimfield Public Library District overall?

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* 2. Please rate how satisfied you are with the following aspects of the library.

  Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied
Library building
Atmosphere in the library
Customer service
Library hours of operation
Technology available (computers, printer, scanner, fax machine, etc.)
Library website
Accessibility for people with disabilities
Library programs for adults
Library programs for tweens/teens
Library programs for children
How well my culture and interests are represented in the library's materials
How well my culture and interests are represented in the library's programs and events

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* 3. For any items that you clicked dissatisfied or very dissatisfied, what can the library do to increase your satisfaction?

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* 4. What do you like most about the Brimfield Public Library District?

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* 5. How frequently do you typically use the Brimfield Public Library either in person or through our website and online resources?

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* 6. What are your reasons for visiting the library and/or the library's website? (Check all that apply.)

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* 7. If you rarely or never use the Brimfield Public Library, please indicate the reason(s) below. (Check all that apply.)

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* 8. Which of the following might help you to use the library more frequently or improve ease of use? (Check all that apply.)

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* 9. Do you have a Brimfield Public Library District card?

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* 10. If you use another library regularly, what do you like about that library?

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* 11. Where should we focus our resources over the next five years? Please rate your level of interest in the items below for you or someone in your care.

  Very Interested Interested Slightly Interested Not at all interested
Printed materials like books, magazines, and newspapers
Digital materials like books on CD, Playaways, and videogames
Online materials like eBooks, Audiobooks, and streaming movies
Research databases like Ancestry, Consumer Reports, and World Book Online
Items like board games, puzzles, STEAM kits, sensory equipment, tools, etc.
Increased outreach to the community (Offsite programs and events)
Language learning materials (Please indicate which languages in Other)
Programs and events for adults aged 60+
Programs and events for adults aged 30-59
Programs and events for adults aged 19-29
Programs and events for teens (age 12-18)
Programs and events for children (age 6-11)
Programs and events for young children (birth to age 5)
Virtual programs and events (through Zoom or social media)
Access to technology like computers, WiFi, printers, 3D printers, etc.
Access to item pick up outside of library operating hours using a library card
Additional staff with specific areas of expertise (Please specify expertise in Other)
Building updates (Please specify in Other)

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* 12. Please indicate your level of interest in the following accessibility resources and services for you or for someone in your care.

  Very interested Interested Slightly interested Not at all interested
Assistive technology for patrons who are deaf or hard of hearing
Assistive technology for patrons with blindness or low vision
Sensory friendly programming
Sensory inclusive tools and resources such as headphones and fidget items
Adaptive keyboards or other items to aid patrons with physical disabilities
Alternative communication devices for those with verbal communication disabilities

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* 13. Where do you learn about what is going on at the library? (Choose all that apply)

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* 14. What other sources do you use to get information about what is happening in the community?

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* 15. Please choose all statements below that describe you. (Optional)

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* 16. What is your age? (Optional)

Thank you for your feedback!
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