Project Solutions Customer Satisfaction Survey

We would greatly appreciate it if you would take a few minutes of your time to complete this survey. Your feedback is very important to us. All responses are anonymous.

*1.Please select the Enterprise Project Solutions (EPS) Specialist who worked with you on the project, deliverable or task identified in the email invitation you received:(Required.)

*2.How satisfied are you with the outcome of your engagement with EPS?(Required.)

Extremely Satisfied

Satisfied

Dissatisfied

Extremely Dissatisfied

If you marked Dissatisfied or Extremely Dissatisfied, please explain what could have been improved. Also, please leave your contact information and the EPS area you worked with in order for the correct EPS supervisor to follow up with you.

*3.What level of support did the Specialist provide for your project/deliverable/task?(Required.)

Specialist took an active leadership role, analyzed the situation, developed and executed plan.

Specialist partnered with leader/manager/sponsor to analyze the situation and worked collaboratively to develop and execute plan.

Specialist followed direction of leader/manager/sponsor and executed prescribed plan.

Specialist hindered progress of effort.

4.How likely are you to work with EPS again?

Extremely Likely

Very Likely

Somewhat Likely

Not Very Likely

Not At All Likely

5.How likely are you to recommend EPS to others with similar projects/deliverables/tasks?

Extremely Likely

Very Likely

Somewhat Likely

Not Very Likely

Not At All Likely

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