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* 1. Program Staff treated me with honesty and respect

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* 2. Program Staff were easy to reach by phone and/or email

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* 3. Program Staff followed through on what they said they could do for me

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* 4. Program Staff provided me with other resources/referrals if they were unable to meet my needs

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* 5. The program I was enrolled in helped me achieve my goals

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* 6. I am satisfied with my overall experience with the program I am enrolled in

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* 7. I was able to access program services during available office hours (Mon-Fri 8-5)

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* 8. Program Staff maintained confidentiality

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* 9. Additional Comments 

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