* 1. Reporting Level

* 2. Contact Information

* 3. Response Time
Talley staff responds to my inquiries in a timely manner.

  Excellent Good Average Below Average Poor N/A
By Phone
By E-Mail
By Will-Call

* 4. E-Commerce

  Excellent Good Average Below Average Poor N/A
How would you rate the ordering process on Talley's E-Commerce site?

* 5. Inventory

  Excellent Good Average Below Average Poor N/A
Was inventory available when you needed it?

* 6. Support

  Excellent Good Average Below Average Poor N/A
Staff's product knowledge
Staff's friendliness and helpfulness

* 7. Delivery

  Excellent Good Average Below Average Poor N/A
Were the items you purchased received in good condition?
Did you receive the accurate documents and quantities?

* 8. Overall Satisfaction

  Excellent Good Average Below Average Poor N/A
Please rate your overall satisfaction ordering from Talley.

* 9. Do you have any suggestions on how we could improve our service to you?

Customer Satisfaction Survey

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