Flatmates help us help you! Survey

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* 1. What was your initial reason for visiting EasyRoommate?

Find a room in a city I already live in

Find a room in a city I’m new to

Find a room in a completely new country

Find a room for a family

Find a room for friends

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* 2. Have you used any other online methods to find a room? Tick as many as apply

Gumtree

SpareRoom

RoomBuddies

MoveFlat

WeRoom

Facebook/Twitter/other social media

Outlet

Rentify/Upad/other 'online letting agent'

I didn't use any other online methods

Word of mouth

Other (please specify)

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* 3. What is your overall impression of EasyRoommate?

Very Good

Good

Average

Bad

Very Bad

Reason for above answer (please specify)

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* 4. Please rate the following features of the EasyRoommate service

	Good	Average	Poor
Repost functionality	Repost functionality Good	Repost functionality Average	Repost functionality Poor
Notifications on the number of views	Notifications on the number of views Good	Notifications on the number of views Average	Notifications on the number of views Poor
Premium membership (Unlimited contacts including early access ads, higher visibility, …)	Premium membership (Unlimited contacts including early access ads, higher visibility, …) Good	Premium membership (Unlimited contacts including early access ads, higher visibility, …) Average	Premium membership (Unlimited contacts including early access ads, higher visibility, …) Poor
Website look & feel	Website look & feel Good	Website look & feel Average	Website look & feel Poor
Customer service	Customer service Good	Customer service Average	Customer service Poor
Mobile website	Mobile website Good	Mobile website Average	Mobile website Poor
Daily match / email prompt	Daily match / email prompt Good	Daily match / email prompt Average	Daily match / email prompt Poor
Moderation / security	Moderation / security Good	Moderation / security Average	Moderation / security Poor
Number of rooms	Number of rooms Good	Number of rooms Average	Number of rooms Poor
Quality of rooms	Quality of rooms Good	Quality of rooms Average	Quality of rooms Poor
Content discovery	Content discovery Good	Content discovery Average	Content discovery Poor
Inboxes messages	Inboxes messages Good	Inboxes messages Average	Inboxes messages Poor

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* 5. As someone looking to find a room, what additional service would you like to see added to the site ?

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* 6. Would you consider upgrading to contact the latest rooms available ?

Yes

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* 7. If not, why not?

Not needed – I found what I needed for free

I couldn’t afford it

I didn’t see why I should have to pay

I got as good/better results elsewhere

It didn’t represent good value for money

Other (please specify)

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* 8. Why would you decide to upgrade?

To speed up my search

To give me the widest choice of rooms

To give me the widest choice of potential flatmates

To get ahead of the crowd and be able to contact ads less than 7 days

To get an insurance on the initial deposit & month advance when needed

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* 9. Which of the following terms would you use to describe EasyRoommate? (tick as many as apply)

Innovative

Friendly

Helpful

Works for me

A market leader

Up to date

Well designed

Easy to use

Visionary

Honest

Accountable

Value for money

Responsive

Understands me

Non of the above

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* 10. On a scale 1-10

	1	2	3	4	5	6	7	8	9	10
How would you rate Easyroommate?	How would you rate Easyroommate? 1	How would you rate Easyroommate? 2	How would you rate Easyroommate? 3	How would you rate Easyroommate? 4	How would you rate Easyroommate? 5	How would you rate Easyroommate? 6	How would you rate Easyroommate? 7	How would you rate Easyroommate? 8	How would you rate Easyroommate? 9	How would you rate Easyroommate? 10

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* 11. Would you recommend easyroommate to a friend?

Yes

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* 12. If you'd like to be in with the chance to enter our prize draw, to be in with the chance of winning a £50 Amazon voucher, please let us know how we can contact you.