Post-Training Survey for Older Adults Question Title * 1. First Name Question Title * 2. Last Name Question Title * 3. Please provide the following contact information: Address * Address 2 City/Town * State/Province * ZIP/Postal Code * Email Address * Phone Number * Question Title * 4. Date of Birth (MM/DD/YYYY) Question Title * 5. What is your age? 60-64 65-69 70-74 75-79 80-84 85-89 90+ Question Title * 6. What is your gender? Female Male Non-binary / third gender Prefer not to say Prefer to self-describe (please specify) Question Title * 7. With which group do you most identify? Asian Black or African-American, Non-Hispanic Latinx Native American or Alaskan Native Native Hawaiian or Pacific Islander White, Non-Hispanic Other Question Title * 8. What is your highest educational level? Grade 0-8 Grade 9-12 (Non-graduate) High school graduate or GED Some college/AA College graduate Post graduate Question Title * 9. What is the primary language spoken in your household? English Spanish Other (please specify) Question Title * 10. What is your employment status? Part-time Full-time Unemployed Retired Question Title * 11. What is your approximate annual household income? Under $4,999 $5,000-$7,499 $7,500-$9,999 $10,000-$14,999 $15,000-$19,999 $20,000-$29,999 $30,000-$39,999 $40,000 or over Question Title * 12. How many members are in your household (including yourself)? Question Title * 13. Which best describes your internet access at home? I already had internet access before taking this course I signed up for low-cost home internet (for example: Comcast Internet Essentials, Access with AT&T, Spectrum Internet Assistance Program) because of this course I plan to sign up for one of the low-cost home internet options at some point I enrolled in ACP during the class I do not have and do not plan to get internet access at home Other (please specify) Question Title * 14. If you do not have and do not plan to get internet access at home, why not? (You may select more than one option.) I do not qualify for one of the low-cost plans or ACP I cannot afford the additional cost I have sufficient access from a nearby friend or family member I utilize free internet from a community organization (library, YFD Center, etc) I do not use the internet enough to need it in my home I just use my cell phone Not applicable Other (please specify) Question Title * 15. Did you receive information about the Affordable Connectivity Program (ACP) during class? Yes No Not sure Question Title * 16. Are you receiving a discount on your internet service through ACP? I am not eligible through ACP I'm not interested in ACP I would like assistance with enrolling for ACP I have started the enrollment process for ACP I have completed the enrollment process for ACP I don't know / I'm not sure Question Title * 17. If you are interested in ACP or discussing other low-cost or no-cost home internet options, do you agree to receive a phone call from a Tech Goes Home staff member? Yes, I agree to receive a phone call from a Tech Goes Home staff member No, I do not want any assistance Question Title * 18. Do you know where you can go to access free wireless Internet in the community? Yes No Question Title * 19. How many internet-capable devices do you have at home? (For example, cell phone, tablet, desktop computer, laptop computer, Kindle, smart TV, etc.) None 1 2 3 4 5+ Question Title * 20. Now that you have completed the Tech Goes Home class, which best describes your level of computer skills? Expert. I can navigate the internet with confidence and will troubleshoot problems myself. Skilled. I can now do several things very well, though I may sometimes need assistance. Average. I can use my device at home and work, but I expect to need assistance with new tasks. Somewhat skilled. I can do a few basic tasks, but I will frequently need help for new ones. Beginner. I rarely use or have never used a computer. Question Title * 21. How do you access the internet?You may select multiple options. Home Wi-Fi Router or Network Personal Hotspot Mobile/Cellphone Data Plan Public Wi-Fi Satellite I do not have access the internet Question Title * 22. What further training would you take advantage of, if offered?You may select multiple options. City Resources (County and City Government, Recycling, etc.) Internet Resources (General) Job resources Financial resources (Online banking, budgeting, etc) None of these Other (please specify) Question Title * 23. Did the Tech Goes Home class improve your relationship with the staff at the community organization or senior center where you have taken the class? Yes No Not sure Question Title * 24. Do you plan to participate in future activities at this community organization or senior center? Yes No Not sure Question Title * 25. Would you recommend the Tech Goes Home class to others? Yes No Question Title * 26. How would you rate your Tech Goes Home trainers? Not helpful Somewhat helpful Moderately helpful Mostly helpful Extremely helpful Not helpful Somewhat helpful Moderately helpful Mostly helpful Extremely helpful Question Title * 27. How would you rate your overall experience in the Tech Goes Home class? Not helpful Somewhat helpful Moderately helpful Mostly helpful Extremely helpful Not helpful Somewhat helpful Moderately helpful Mostly helpful Extremely helpful Question Title * 28. What did you most like about participating in the Tech Goes Home class? Question Title * 29. Do you have any suggestions for how we might improve the class? Question Title * 30. If you would like to nominate your trainer(s) as "Tech Goes Home Trainer of the Year," please provide their name(s) and tell us why.If you do not wish to nominate your trainer(s), leave the space blank. Question Title * 31. Please select your program location: Ashland City Senior Center (Cheatham County) Bethel Baptist (Blount County) Bledsoe County Senior Citizens' Center (Bledsoe County) Blountville Library Branch (Sullivan County) Bradley-Cleveland Senior Activity Center (Bradley County) Brownsville Community Center (Haywood County) Byrum-Porter Senior Center (Robertson County) CAC HQ - LT Ross Building (Knox County) Central Missionary Baptist (Sullivan County) Chickamauga Loop Church of God of Prophecy (Hamilton County) Clarksville Ajax Tuner 50+ Activity Center (Montgomery County) Copperbasin Senior Center (Polk County) Cornerstone Ministry (Marion County) Corryton Senior Center (Knox County) Decatur County Senior Citizens Center (Decatur County) Dickson Senior Center (Dickson County) Eastgate Senior Center (Hamilton County) Etowah Senior Center (McMinn County) Fayette County Commission on Aging/Meritan (Fayette County) Gallatin Senior Citizen's Center (Sumner County) Gruetli-Laager Senior Activity Center (Grundy County) Hardin Co Senior Center (Hardin County) Henderson Co Senior Center (Henderson County) Heritage Towers (Chester County) J.D. Lewis Senior Citizens Center (Houston County) Jewish Federation of Knoxville (Knox County) Jewish Federation of Greater Chattanooga (Hamilton County) Karns Senior Center (Knox County) Kiwanis Towers (Sullivan County) Madison County Southwest Human Resources Agency (Madison County) Maud Booth Gardens (Knox County) McMinn County Senior Center (McMinn County) Meigs County Senior Center (Meigs County) Meritan, Inc. (Shelby County) Mt. Juliet Senior Center (Wilson County) New Friendship Missionary Baptist Church, Inc. (Knox County) New Hope Missionary Baptist Church (Knox Co) O'Connor Senior Center (Knox County) Payne Ave. Baptist (Knox County) Rhea Richland Senior Neighbors, Inc (Rhea County) Ridgedale Baptist Church (Hamilton County) Robertson County Senior Center (Robertson County) Rock of Ages Baptist Church (Hamblen County) Selmer Senior Center (McNairy County) Senior Citizens of Hendersonville (Sumner County) Sequatchie County Senior Citizens' Center (Sequatchie County) Slater Community Center (Sullivan County) Soddy Daisy Senior Center (Hamilton County) South German Town Road Church of Christ (Shelby County) South Knox Senior Center (Knox County) Southwest Human Resources Agency HQ (Chester County) Southwest Human Resources Agency - Bolivar (Hardeman County) Spring City Town Hall (Rhea County) St. Clair Senior Center (Rutherford County) Stewart County Senior Center (Stewart County) Thomas Memorial Library branch (Sullivan County) Tipton County Commission on Aging (Tipton Co) Trousdale County Senior Center (Trousdale County) True Light Missionary Baptist Church (Knox County) TN Respite/Linebaugh Public Library (Rutherford County) West Senior Center (Knox County) Western Heights (Knox County) Whitwell Senior Center (Marion County) Candleridge Plaza (Knox) Question Title * 32. Prior to this program, what was your experience level using technology(internet/computers/tablets)? Very experienced (I have access to a device and use the internetregularly.) Some experience (Occasional use of a device and the internet) Very little experience (Rarely use a device or access the internet.) No Experience Unsure/Don’t Know Question Title * 33. After the program, I feel more knowledgeable about using computers andtechnology. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Unsure/Don't know Question Title * 34. After the program, I feel more confident when using computers and technology. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Unsure/Don't know Question Title * 35. I intend to apply what I learned in this program. Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Unsure/Don't know Question Title * 36. How often do you use the internet? Several times a day Daily Weekly Monthly Less than once a month Never Unsure/Don't know Question Title * 37. How would you rate your ability to be safe on the internet? Very confident Fairly confident Not so confident Not at all confident Unsure/Don't know Question Title * 38. To what extent do you agree or disagree with the following statement: “Using the internet makes me feel more connected to my community.” Strongly agree Agree Neither agree nor disagree Disagree Strongly disagree Unsure/Don't know Question Title * 39. I plan to access the Internet for the following: (check all that apply) Health services / Health information Educational purposes Entertainment Social engagement Government services Employment News & current affairs Research Finance & shopping Communication with family/friends Other (please specify) Question Title * 40. What did you like most about the program? How did the program impact your life? Question Title * 41. What additional feedback or comments would you like to share about theprogram? Done