Southern Grenadines Member Feedback Survey
1.
What is your age?
18-24
25-34
35-44
45-54
55-64
65+
2.
What is your gender?
Male
Female
3.
Where do you live?
Canouan
Mayreau
Union Island
Mainland
Other (please specify)
4.
Are you currently a member of the SVG Teachers Co-operative Credit Union Ltd. (SVGTCCU)?
Yes
No
5.
If no, what would make you more likely to join SVGTCCU?
6.
If yes, how long have you been a member?
0 – 12 months
1 – 5 years
6 – 10 years
Over 10 years
7.
If you are a member, how often do you use the services?
Weekly
Monthly
Rarely
Never
8.
If not a member, what are the main reasons? (Select all that apply)
Not aware of the Credit Union
Not sure how to join
Prefer another financial institution
Services not relevant to me
Other (please specify)
9.
What services are you most interested in? (Select up to 3)
Savings accounts (Junior Savers, Retirement Savings, etc.)
Loans (personal, business, education, etc.)
Fixed deposits
Youth accounts
Insurance services
Online/mobile banking
ATM services
Supplies Outlet & Bookstore
Business development support
None
Other (please specify)
10.
What challenges do you face in accessing financial services on your island?
Limited hours of operation
Lack of information
Travel/distance to office
No online services
Lack of specific products
Access to ATM service
Other (please specify)
11.
How satisfied are you with the services offered by SVGTCCU Ltd.?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
12.
What additional products and services would you like the Credit Union to offer on your island?
Current Progress,
0 of 12 answered
