CITY OF MITCHELLVILLE 2023 CITY SERVICES SURVEY Question Title * 1. HOW MANY YEARS HAVE YOU LIVED IN MITCHELLVILLE? 0-1 2-5 6-10 MORE THAN 10 Question Title * 2. AS THINGS STAND NOW, HOW LONG IN THE FUTURE DO YOU EXPECT TO LIVE IN MITCHELLVILLE? 0-1 2-5 6-10 MORE THAN 10 DON'T KNOW Question Title * 3. HOW WOULD YOU RATE THE OVERALL QUALITY OF SERVICES PROVIDED BY THE CITY? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW PUBLIC SAFETY Question Title * 4. WHAT IS YOUR PERCEPTION OF THE QUALITY OF THE POLICE DEPARTMENT? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW Question Title * 5. WHAT IS YOUR PERCEPTION OF THE POLICE RESPONSE TIME? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW Question Title * 6. WHAT IS YOUR PERCEPTION OF THE OVERALL COMPETENCE OF THE POLICE DEPARTMENT? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW Question Title * 7. WHAT IS YOUR PERCEPTION OF THE BEHAVIOR AND ATTITUDE OF THE OFFICERS? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW Question Title * 8. SHOULD MORE OR LESS FUNDS BE ALLOCATED TO THE POLICE DEPARTMENT? MORE LESS NO CHANGE Question Title * 9. WHAT IS YOUR PERCEPTION OF THE QUALITY OF FIRE AND EMS SERVICES PROVIDED? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW Question Title * 10. WHAT IS YOUR PERCEPTION OF THE RESPONSE TIME FOR THE FIRE AND AMBULANCE SERVICES? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW Question Title * 11. WHAT IS YOUR PERCEPTION OF THE COMPETENCE OF THE FIRE DEPARTMENT? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW Question Title * 12. WHAT IS YOUR PERCEPTION OF THE BEHAVIOR AND ATTITUDE OF THE FIRE VOLUNTEERS? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW Question Title * 13. SHOULD MORE OR LESS FUNDS BE ALLOCATED TO THE FIRE DEPARTMENT TO IMPROVE SERVICES? MORE LESS NO CHANGE PUBLIC WORKS Question Title * 14. HOW WOULD YOU RATE THE OVERALL CONDITION OF THE CITY STREETS? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW Question Title * 15. HOW WOULD YOU RATE THE OVERALL QUALITY OF SNOWPLOWING ON CITY STREETS? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW Question Title * 16. HOW WOULD YOU RATE THE DEPENDABILITY AND OVERALL QUALITY OF THE CITY WATER SUPPLY? EXCELLENT GOOD NEUTRAL FAIR POOR DONT KNOW Question Title * 17. HOW WOULD YOU RATE THE QUALITY OF GARBAGE COLLECTION SERVICES? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW Question Title * 18. DO YOU FEEL THE CITY SHOULD PROVIDE MAINTENANCE (GRAVEL, MOWING, SNOW REMOVAL) ON ALL CITY ALLEYWAYS? YES NO PARKS AND RECREATION Question Title * 19. HOW WOULD YOU RATE THE OVERALL QUALITY OF CITY RECREATION PROGRAMS? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW Question Title * 20. HOW WOULD YOU RATE THE OVERALL QUALITY OF CITY PARK FACILITIES? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW Question Title * 21. WHAT NEW PARK FACILITIES WOULD YOU LIKE TO SEE? Question Title * 22. WHAT IS YOUR PERCEPTION OF THE COMPETENCE, BEHAVIOR AND ATTITUDE OF THE PARK EMPLOYEES? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW Question Title * 23. HOW MANY TIMES IN THE LAST YEAR HAVE YOU PERSONALLY VISITED THE CITY PARK? WEEKLY MONTHLY FOUR OR FIVE TIMES ONCE NEVER Question Title * 24. HAVE YOU ATTENDED ONE OF THE RECREATION PROGRAMS/ACTIVITIES IN THE LAST YEAR? YES NO Question Title * 25. IF YES, WHICH EVENT(S) DID YOU ATTEND? Question Title * 26. WHAT TYPE OF RECREATIONAL PROGRAMS/ACTIVITIES WOULD YOU LIKE THE CITY TO HOST? Question Title * 27. DO YOU THINK MORE OR LESS FUNDS SHOULD BE ALLOCATED TO THE PARKS AND RECREATION DEPARTMENT FOR MORE FACILITY IMPROVEMENT AND/OR MORE RECREATIONS PROGRAMS? MORE LESS NO CHANGE LIBRARY Question Title * 28. HOW WOULD YOU RATE THE OVERALL QUALITY OF LIBRARY FACILITY? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW Question Title * 29. HOW WOULD YOU RATE THE OVERALL QUALITY OF LIBRARY PROGRAMS/SERVICES EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW Question Title * 30. WHAT IS YOUR PERCEPTION OF THE COMPETENCE, BEHAVIOR AND ATTITUDE OF THE LIBRARY EMPLOYEES? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW Question Title * 31. HOW MANY TIMES IN THE LAST YEAR HAVE YOU PERSONALLY VISITED THE LIBRARY? WEEKLY FOUR OR FIVE TIMES MONTHLY ONCE NEVER Question Title * 32. WHAT IS YOUR MAIN REASON FOR VISITING THE LIBRARY? Question Title * 33. WHAT TYPE OF LIBRARY PROGRAMS WOULD YOU LIKE TO SEE? Question Title * 34. DO YOU THINK MORE OR LESS FUNDS SHOULD BE ALLOCATED TO THE LIBRARY FOR MORE FACILITY IMPROVEMENT AND/OR MORE PROGRAMS? MORE LESS NO CHANGE CITY HALL Question Title * 35. HOW WOULD YOU RATE THE QUALITY OF COMMUNICATION/DISTRIBUTION OF INFORMATION? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW Question Title * 36. OF THESE SOURCES, HOW DO YOU OBTAIN THE MAJORITY OF YOUR CITY INFORMATION? CITY WEBSITE CITY EMAIL CITY SOCIAL MEDIA WATER BILL INSERT ELECTRONIC STREET SIGN NIXLE TEXT/EMAIL OTHER SOCIAL MEDIA Question Title * 37. DO YOU THINK THE CITY IS TOO TOUGH, ABOUT RIGHT, OR NOT TOUGH ENOUGH IN ENFORCING THE CITY CODE ON NUISANCE ISSUES SUCH AS INOPERABLE VEHICLES, PROPERTY APPEARANCE, MOWING, TREE TRIMMING, RESIDENTIAL SIDEWALKS, ETC? TOO TOUGH ABOUT RIGHT NOT TOUGH ENOUGH Question Title * 38. IS THERE A SPECIFIC NUISANCE ISSUE THAT YOU WOULD LIKE THE CITY TO SPEND MORE TIME ON? Question Title * 39. IF YOU HAVE NEEDED A BUILDING PERMIT IN THE LAST YEAR, HOW WOULD YOU RATE THE PROCESS? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW Question Title * 40. WHAT IS YOUR PERCEPTION OF THE COMPETENCE, BEHAVIOR AND ATTITUDE OF THE CITY HALL EMPLOYEES? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW MISC SERVICES Question Title * 41. TWO YEARS AGO THE CITY STOPPED OUTSOURCING THE MAINTENACE OF THE CEMETERY. HOW WOULD YOU RATE THE OVERALL QUALITY/APPERANCE OF THE CEMETERY? EXCELLENT GOOD NEUTRAL FAIR POOR DON'T KNOW Question Title * 42. THE CITY IS WORKING ON IMPROVING THE APPEANCE OF CENTER AVENUE IN THE DOWNTOWN AREA. WHAT WOULD YOU LIKE TO SEE? GENERAL Question Title * 43. OVERALL, DO YOU THINK MITCHELLVILLE IS HEADED IN THE RIGHT DIRECTION? YES NO Question Title * 44. OVERALL, DO YOU THINK YOU ARE GETTING YOUR MONEY'S WORTH FOR YOUR TAX DOLLARS? YES NO Question Title * 45. WOULD YOU PREFER TO KEEP PROPERTY TAXES AND SERVICES ABOUT WHAT THEY ARE? YES NO Question Title * 46. WOULD YOU PREFER TO DECREASE PROPERTY TAXES AND SERVICES? YES NO Question Title * 47. WOULD YOU PREFER TO RAISE PROPERTY TAXES TO INCREASE SERVICES? YES NO Question Title * 48. IF YOU INDICATED IN THIS SURVEY THAT YOU WANTED MORE OR LESS SERVICES IN AN AREA (POLICEM FIRE, LIBRARY, PARKS & REC, ALLEY MAINTENANCE, NUISANCES, ETC) IT WILL INCREASE OR DECREASE COSTS. IS THERE ANY AREA OR SERVICE THAT YOU FEEL THE CITY COULD SPEND LESS ON OR DECREASE SERVICES AND/OR IS THERE AN AREA OR SERVICES THAT THE CITY SHOULD BE SPENDING MORE ON? SPEND LESS ON: SPEND MORE ON: Done