1.Describe Your Maintenance Organizational Chart

Current and complete

Not complete or over 1 year old

Not current and not complete

None

2.Describe the availability of written job descriptions

All maintenance positions (including supervisors)

All maintenance positions (excluding supervisors)

All maintenance supervisors (and no others)

Less than 50% of all maintenance positions

No job descriptions

3.Describe the ratio of Maintenance supervisors to hourly maintenance employees

8:1 to 12:1

13:1 to 16:1

less than 8:1

More than 16:1

No shift maintenance supervisors

4.Describe the ratio of maintenance planners to hourly maintenance employees

15:1 to 20:1

10:1 to 14:1

21:1 to 25:1

26:1 to 30:1

No planner

Other, Please Specify

5.Describe your maintenance organizational assignments

Responsibilities fully documented

Responsibilities clear

Informal supervision - some gaps

Maintenance reports to production/operations

Unclear lines of authority

6.Describe your maintenance organizations effort and attitude

Excellent - pride in workmanship

Steady work rate - professional

Average work rate - few complaints

Frequent job delays - many complaints

Constant disagreements

7.Describe your maintenance shop/work area location

Perfect

Good

Fair

Poor

Unsuitable

8.Describe your maintenance shop/work area layout

Perfect

Good

Fair

Poor

Unsuitable

9.Describe your maintenance tools/equipment quality and quantity

Perfect

Good

Fair

Poor

Unsuitable or nonexistent

10.What percentage of maintenance personnel are tied to a pay incentive plan based on output?

All

90% or more

75% or more

50% or more

Less than 50 %

11.Feel free to provide any information or comments you care to here. They will be read by several human beings!