SurveyMonkey Powered Online Survey

Question Title

* 1. How long have you been using the Jackrabbit Parent Portal?

A week or less

Less than a month but more than a week

Less than 6 months but more than a month

Less than 1 year but more than 6 months

1 year or more

I haven't used the parent portal.

Question Title

* 2. How many students have you registered through the parent portal?

4 or more

Question Title

* 3. Which device type do you use to access the portal most often?

Desktop computer

Mobile Phone / Smartphone

Tablet

Question Title

* 4. Which device types have you used to access the portal before?
Select all that apply.

Desktop computer

Mobile phone / Smartphone

Tablet

Question Title

* 5. How often do you use the parent portal?

A few times a day

Every day

A few times a week

Once a week

A few times a month

Once a month

Less than once a month

Question Title

* 6. How often do you use the following features in the parent portal?

	A few times a day	Every day	A few times a week	Once a week	A few times a month	Once a month	Less than once a month
Check schedule	Check schedule A few times a day	Check schedule Every day	Check schedule A few times a week	Check schedule Once a week	Check schedule A few times a month	Check schedule Once a month	Check schedule Less than once a month
Find classes or events	Find classes or events A few times a day	Find classes or events Every day	Find classes or events A few times a week	Find classes or events Once a week	Find classes or events A few times a month	Find classes or events Once a month	Find classes or events Less than once a month
Sign up for classes or events	Sign up for classes or events A few times a day	Sign up for classes or events Every day	Sign up for classes or events A few times a week	Sign up for classes or events Once a week	Sign up for classes or events A few times a month	Sign up for classes or events Once a month	Sign up for classes or events Less than once a month
Add absences	Add absences A few times a day	Add absences Every day	Add absences A few times a week	Add absences Once a week	Add absences A few times a month	Add absences Once a month	Add absences Less than once a month
Pay for classes or events	Pay for classes or events A few times a day	Pay for classes or events Every day	Pay for classes or events A few times a week	Pay for classes or events Once a week	Pay for classes or events A few times a month	Pay for classes or events Once a month	Pay for classes or events Less than once a month
Check messages from instructors	Check messages from instructors A few times a day	Check messages from instructors Every day	Check messages from instructors A few times a week	Check messages from instructors Once a week	Check messages from instructors A few times a month	Check messages from instructors Once a month	Check messages from instructors Less than once a month

Question Title

* 7. How do you typically pay when using the parent portal?

Credit / Debit Card

ACH / Bank Payment

Question Title

* 8. How was your experience when you started using the parent portal?

Very easy

Easy

Neither easy nor difficult

Difficult

Very difficult

Question Title

* 9. How was the process of signing up to use the parent portal?

Very easy

Easy

Neither easy nor difficult

Difficult

Very difficult

Question Title

* 10. How do you feel about your experience using the parent portal?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

Question Title

* 11. What do you wish you could do in the parent portal?

Question Title

* 12. What is your favorite part of the parent portal?

Question Title

* 13. What is your least favorite part of the parent portal?

Question Title

* 14. What other feedback would you like to give us about the parent portal?

Question Title

* 15. If you would like to be contacted for feedback about future designs of the parent portal please provide your contact information.

Name

Email Address

Parent Portal Survey

Question Title

* 1. How long have you been using the Jackrabbit Parent Portal?

Question Title

* 2. How many students have you registered through the parent portal?

Question Title

* 3. Which device type do you use to access the portal most often?

Question Title

* 4. Which device types have you used to access the portal before?Select all that apply.

Question Title

* 5. How often do you use the parent portal?

Question Title

* 6. How often do you use the following features in the parent portal?

Question Title

* 7. How do you typically pay when using the parent portal?

Question Title

* 8. How was your experience when you started using the parent portal?

Question Title

* 9. How was the process of signing up to use the parent portal?

Question Title

* 10. How do you feel about your experience using the parent portal?

Question Title

* 11. What do you wish you could do in the parent portal?

Question Title

* 12. What is your favorite part of the parent portal?

Question Title

* 13. What is your least favorite part of the parent portal?

Question Title

* 14. What other feedback would you like to give us about the parent portal?

Question Title

* 15. If you would like to be contacted for feedback about future designs of the parent portal please provide your contact information.

* 4. Which device types have you used to access the portal before?
Select all that apply.