Cleveland Botanical Garden GLOW Post-Visit Survey 2018

Thank you for your recent visit to GLOW at the Cleveland Botanical Garden. We’d like to know about your experience so we can continue to make improvements to the event. This survey will take less than ten minutes to complete. Your answers will be kept confidential and shared only in aggregate with the Holden Forests & Gardens staff to help us make future decisions about Glow and other events.

Question Title

* 1. Please rate the following aspects of your visit to GLOW.
(Use a scale of 1 to 5 with 5 indicating most enjoyable.)

	1 Least enjoyable	2	3	4	5 Most enjoyable	Not applicable
Viewing the large tree in the ellipse	Viewing the large tree in the ellipse 1 Least enjoyable	Viewing the large tree in the ellipse 2	Viewing the large tree in the ellipse 3	Viewing the large tree in the ellipse 4	Viewing the large tree in the ellipse 5 Most enjoyable	Viewing the large tree in the ellipse Not applicable
Viewing the Affiliate Garden Club decorated trees	Viewing the Affiliate Garden Club decorated trees 1 Least enjoyable	Viewing the Affiliate Garden Club decorated trees 2	Viewing the Affiliate Garden Club decorated trees 3	Viewing the Affiliate Garden Club decorated trees 4	Viewing the Affiliate Garden Club decorated trees 5 Most enjoyable	Viewing the Affiliate Garden Club decorated trees Not applicable
Viewing the decorated gingerbread houses	Viewing the decorated gingerbread houses 1 Least enjoyable	Viewing the decorated gingerbread houses 2	Viewing the decorated gingerbread houses 3	Viewing the decorated gingerbread houses 4	Viewing the decorated gingerbread houses 5 Most enjoyable	Viewing the decorated gingerbread houses Not applicable
Viewing the seasonal flowers	Viewing the seasonal flowers 1 Least enjoyable	Viewing the seasonal flowers 2	Viewing the seasonal flowers 3	Viewing the seasonal flowers 4	Viewing the seasonal flowers 5 Most enjoyable	Viewing the seasonal flowers Not applicable
Listening to live music	Listening to live music 1 Least enjoyable	Listening to live music 2	Listening to live music 3	Listening to live music 4	Listening to live music 5 Most enjoyable	Listening to live music Not applicable
Touring the indoor Glasshouse	Touring the indoor Glasshouse 1 Least enjoyable	Touring the indoor Glasshouse 2	Touring the indoor Glasshouse 3	Touring the indoor Glasshouse 4	Touring the indoor Glasshouse 5 Most enjoyable	Touring the indoor Glasshouse Not applicable
Taking a ride on the Garden Express train	Taking a ride on the Garden Express train 1 Least enjoyable	Taking a ride on the Garden Express train 2	Taking a ride on the Garden Express train 3	Taking a ride on the Garden Express train 4	Taking a ride on the Garden Express train 5 Most enjoyable	Taking a ride on the Garden Express train Not applicable
Touring the outdoor gardens	Touring the outdoor gardens 1 Least enjoyable	Touring the outdoor gardens 2	Touring the outdoor gardens 3	Touring the outdoor gardens 4	Touring the outdoor gardens 5 Most enjoyable	Touring the outdoor gardens Not applicable
Viewing the outdoor lights	Viewing the outdoor lights 1 Least enjoyable	Viewing the outdoor lights 2	Viewing the outdoor lights 3	Viewing the outdoor lights 4	Viewing the outdoor lights 5 Most enjoyable	Viewing the outdoor lights Not applicable
Spending time in Evergreen Adventures (craft-making)	Spending time in Evergreen Adventures (craft-making) 1 Least enjoyable	Spending time in Evergreen Adventures (craft-making) 2	Spending time in Evergreen Adventures (craft-making) 3	Spending time in Evergreen Adventures (craft-making) 4	Spending time in Evergreen Adventures (craft-making) 5 Most enjoyable	Spending time in Evergreen Adventures (craft-making) Not applicable
Viewing the model train	Viewing the model train 1 Least enjoyable	Viewing the model train 2	Viewing the model train 3	Viewing the model train 4	Viewing the model train 5 Most enjoyable	Viewing the model train Not applicable
Shopping in the Garden Store	Shopping in the Garden Store 1 Least enjoyable	Shopping in the Garden Store 2	Shopping in the Garden Store 3	Shopping in the Garden Store 4	Shopping in the Garden Store 5 Most enjoyable	Shopping in the Garden Store Not applicable
Having a meal or a snack in the Garden Café or food cart	Having a meal or a snack in the Garden Café or food cart 1 Least enjoyable	Having a meal or a snack in the Garden Café or food cart 2	Having a meal or a snack in the Garden Café or food cart 3	Having a meal or a snack in the Garden Café or food cart 4	Having a meal or a snack in the Garden Café or food cart 5 Most enjoyable	Having a meal or a snack in the Garden Café or food cart Not applicable

Question Title

* 2. Please list your five favorite aspects of your visit.

	Check five
Viewing the large tree in the ellipse	Viewing the large tree in the ellipse Check five
Viewing the Affiliate Garden Club decorated trees	Viewing the Affiliate Garden Club decorated trees Check five
Viewing the decorated gingerbread houses	Viewing the decorated gingerbread houses Check five
Viewing the seasonal flowers	Viewing the seasonal flowers Check five
Listening to live music	Listening to live music Check five
Touring the indoor Glasshouse	Touring the indoor Glasshouse Check five
Taking a ride on the Garden Express train	Taking a ride on the Garden Express train Check five
Touring the outdoor gardens	Touring the outdoor gardens Check five
Viewing the outdoor lights	Viewing the outdoor lights Check five
Spending time in Evergreen Adventures (children's area)	Spending time in Evergreen Adventures (children's area) Check five
Viewing the model train	Viewing the model train Check five
Shopping in the Garden Store	Shopping in the Garden Store Check five
Having a meal or a snack in the Garden Café or food cart	Having a meal or a snack in the Garden Café or food cart Check five

Additional comments about your visit?

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* 3. Was some or all of your visit to GLOW after dark?

Yes

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* 4. How did your visit to GLOW compare with your expectations? (Check one)

My visit far exceeded my expectations

My visit exceeded my expectations

My visit met my expectations

My visit fell below my expectations

My visit fell far below my expectations

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* 5. How would you rate the value for the cost of GLOW?

Excellent

Very Good

Good

Fair

Poor

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* 6. Do you plan to attend GLOW next year? (Check one.)

Yes

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* 7. How likely are you to recommend GLOW to a friend?

Extremely likely

Likely

Possibly

Not likely

Definitely will not

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* 1. Please rate the following aspects of your visit to GLOW. (Use a scale of 1 to 5 with 5 indicating most enjoyable.)

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* 2. Please list your five favorite aspects of your visit.

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* 3. Was some or all of your visit to GLOW after dark?

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* 4. How did your visit to GLOW compare with your expectations? (Check one)

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* 5. How would you rate the value for the cost of GLOW?

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* 6. Do you plan to attend GLOW next year? (Check one.)

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* 7. How likely are you to recommend GLOW to a friend?

* 1. Please rate the following aspects of your visit to GLOW.
(Use a scale of 1 to 5 with 5 indicating most enjoyable.)