Customer Survey July 2017

THE SURVEY ADVENTURE BEGINS...

Welcome! Thanks for taking our survey. Your answers will help us serve you better food faster. We'll try to keep this short, hopefully this survey will not take you more than 3 minutes to complete. At the end we'll give you a coupon to reward you for your troubles. Please be completely honest, we want to hear what you really think.

Question Title

* 1. To start, at which Clover location did you receive this survey card?

Kendall Square restaurant in the Google building (CloverKND)

Harvard Square restaurant at 1326 Mass Ave (CloverHSQ)

Harvard Science Center restaurant at the Cabot Library (CloverHSC)

East Cambridge restaurant (CloverHUB)

Brookline Village restaurant (CloverBLV)

Burlington restaurant (CloverBUR)

Central Square restaurant (CloverHFI)

South Station food truck (CloverDWY)

Longwood Medical Area restaurant (CloverLMA)

Downtown Crossing restaurant (CloverDTX)

Newbury Street food truck (CloverNEW)

Westford restaurant in Whole Foods (CloverWST)

Financial District restaurant on Federal Street (CloverFIN)

Sudbury restaurant in Whole Foods (CloverSUD)

Question Title

* 2. What is the highest level of school you have completed or the highest degree you have received?

Less than high school degree

High school degree or equivalent (e.g., GED)

Some college but no degree

Associate degree

Bachelor degree

Graduate degree

Question Title

* 3. What is your age?

<18

18 - 29

30 - 44

45 - 59

60-70

70+

Question Title

* 4. Which best describes WHERE you work?

Office

Construction Site

College/University

Lab

Foodservice (restaurant, cafe, etc)

Self-employed

Retail

Unemployed

Full time parent

Undergrad

Grad student

Other (please specify)

Question Title

* 5. When was the last time you ate at Clover?

Never, this was my first visit

Earlier today

Yesterday

Earlier this week/weekend

Last week

2 weeks ago

3 weeks ago

Last month

2-3 months ago

More than 3 months ago

I can't remember

Question Title

* 6. How many people have you recommended Clover to?

2-3

3-5

5-10

10-20

More than I can count

Question Title

* 7. How would you describe your eating habits? (not interested in allergies or specific items you don't eat, more interested in general habits)

I only eat meat, nothing else

I eat meat, vegetables, fruit, fish, dairy, grains, pretty much everything

I eat meat, fish, etc., but not often, less than once/ day

I don't ever eat red meat, but do eat fish, poultry

I don't ever eat red meat or poultry, but do eat fish

I don't ever eat red meat, poultry, or fish, but do eat dairy and eggs

I'm vegan

Question Title

* 8. Last time you ate at Clover, were you coming from?

Work

Home

Class

Other (please specify)

Question Title

* 9. Last time you ate at Clover, how far did you travel to get there?

This is my first time at Clover.

Less than 1 minute

1-5 minutes

6-10 minutes

10-15 minutes

more than 15 minutes