NorthCrest Orthopaedics & Sports Medicine Survey

To Our Patients: We are interested in your feedback about our office. We would like to hear about the care you received. Please take a few minutes to complete this short survey. Your responses are important to us.
Thank you for allowing us to SERVE you!

* 1. How did you hear about our office?

* 2. Please rate your experience with the front desk:

  Never Sometimes Usually Always
Your calls were answered in a courteous and helpful manner.
The receptionist who greeted you was friendly and helpful.
You were kept informed of delays.

* 3. Please rate your experience with the medical staff:

  Never Sometimes Usually Always
The medical assistant that escorted you to the room was courteous and helpful.
The amount of time you waited in the room was reasonable.
The medical assistants answered your questions and concerns in a clear manner.
You are/were informed of lab, pathology and/or imaging results in a timely manner.

* 4. Please comment on the facility:

  Never Sometimes Usually Always
The office was clean and comfortable.
It is easy to make appointments for follow up.
It is easy to make appiontments for emergencies.
The office hours are convenient.

* 5. Please select your provider:

* 6. Please select your location:

* 7. Please rate your experience with that provider:

  Never Sometimes Usually Always
You are satisfied with the quality of care you received.
The provider answered your questions and concerns in a clear manner.
Your Provider discussed how to improve your health.
Your Provider involves other Physicians and Caregivers in your care when needed.
The provider spent an appropriate amount of time with you.
The provider treated you in a caring and respectful manner.
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