Thank you for your continued support of TMA programs and education!

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* 1. About me:

TMA depends on the knowledge and expertise of our member volunteers to maximize the relevancy of our programs. We value and appreciate the time that you choose to contribute to our projects. Below is a list of our current volunteer opportunities with descriptions of each project and associated time commitments.

Please consider volunteering. Giving back to your industry and creating opportunities for professional development elevates everyone!
Virtual Mid-Year Meeting Planning [CLOSED]
TMA will hold a three-day Virtual Mid-Year Meeting on April 22-24, 2024 on the popular Whova meeting platform. The programming for each day will focus on a different area of the monitoring industry. April 22 will focus on Leadership; April 23 will be planned around Operations; and April 24 will cover important Technology topics. Virtual networking events will also be incorporated throughout the three days.
WHAT'S NEEDED: Immediate
help with vetting "hot topics" and suitable speakers to share actionable take-aways with MYMeeting attendees. Five sessions planned daily to include opening Keynotes.
TIMELINE: Session proposals are due by January 30
; for marketing purposes, session topics, descriptions, and speaker confirmations are due by February 28.
TBD, based on time commitment; email reviews of course topics, titles and descriptions in February; and speaker identification/confirmation through February; estimated 2 hours per month for 2.5 months.
Annual Meeting Planning
TMA's annual meeting showcases educational topics that include keynote speakers and panels geared towards executive level company owners and representatives. The annual meeting will take place on Oct. 5-9, at The Westin Beach Resort & Spa at Frenchman's Reef, St. Thomas, U.S. Virgin Islands.
WHAT'S NEEDED: Help to select speakers that will provide high value to all attendees. Online research and reference gathering for paid speakers; and program development.
TIMELINE: Requests for proposals are accepted throughout the year. Proposal review begins in early July. Review and selection of keynote speakers can begin now.
HOURS: Six months away, planning meetings are through email and over the phone on the front end. Kick-off meeting on May 16; Requires approximately 1 to 2 hours per month based on marketing deadlines.

OPSTech Program Planning

OPSTech is scheduled this year on Nov 10-13 in Statesville, NC (Host: Security Central). This event is geared towards best-practice development for monitoring center management, GSOC and tech personnel working at various leadership levels.
WHAT'S NEEDED: Are you a SME in operations and/or technology management? We need your help to review content survey feedback, select sessions and discussion topics, and identify speakers to provide actionable take-aways. Manufacturers and service providers are encouraged to participate as they are integral to the success of monitoring center operations.
TIMELINE: Seven months away, this event is meant to present just-in-time topics for all levels of leadership in the monitoring center.
HOURS: Kick-off meeting on May 16; approximately 4 hours per month for 5 months.

Excellence in Education Council
The TMA Education Committee has been charged with setting up a representative council of leaders to assist with education programming for the year.
The Excellence in Education Council is in place to provide guidance on industry priorities. We are looking for balanced representation across the industry to meet the educational needs of our members.
TIMELINE: May timeframe for review of Call for Presentation proposals to finalize the Annual Meeting program.
3-4 hours annually

Operator Video Monitoring Online Training (Level 3)

Content reviewers needed to vet best practice operator training for professional video monitoring to include basic call handling, critical thinking, escalation and ECC communication. Experts also needed in best practice outdoor video installation training for technicians to include installation checklist, equipment considerations, customer expectation management, and effective sales advice.
WHAT'S NEEDED: Help with module review and exercise development to include video samples for training use. Members of the TMA Surveillance and Video Verificiation committee have completed drafts and could use additional industry validation on content and application in the real-world monitoring center environment.
TIMELINE: TMA plans to launch the course BETA by end of July with a GOLD release by August 30.
HOURS: Modules will average about 10-15 pages of content (including exercises); time needed depends on activity (for example, exercise development may take longer). Flexible hours based on areas of expertise. Response deadlines must be met to meet production schedule deadlines.

TMA Technology/Cybersecurity Module Review
Content reviewers needed to vet current module content within our Monitoring Center Operator Level 1 and Level 2 training.
WHAT'S NEEDED: Help to validate and update content to ensure that topics covered remain current and relevant.
HOURS: Modules will average about 10-15 pages of content (including exercises); time needed depends on complexity of content. Multiple viewpoints are important. Flexible hours based on areas of expertise.

TMA Webinar Presentations
TMA webinars are purely educational and provide a "sales free" environment for members to learn about industry trends, updates and innovations.
WHAT'S NEEDED: Topic ideas and speakers for just-in-time 45 min/15 min Q&A virtual programs on topics of interest to the professional monitoring industry.
TIMELINE: Webinars are scheduled based on calendar availability.
HOURS: Flexible hours based on time needed to prepare and practice presentation.

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* 2. Please sign me up to participate in the following work group(s):

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* 3. Comments/Volunteer Referrals (optional):