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* 1. Please rate the speed in which your call to the St. Louis County Gateway 311 Call Center was handled.

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* 2. Please rate the 311 Agent in relation to their ability and knowledge to answer your question and/or solve your problem.

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* 3. Is the 311 Call Center an improvement to better meet your needs?

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* 4. Do you have any other comments, questions, or concerns?

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