311 Contact Center Citizen Feedback Survey

Question Title

* 1. Please rate the speed in which your call to the St. Louis County Gateway 311 Call Center was handled.

Excellent

Good

Fair

Poor

Question Title

* 2. Please rate the 311 Agent in relation to their ability and knowledge to answer your question and/or solve your problem.

Excellent

Good

Fair

Poor

Question Title

* 3. Is the 311 Call Center an improvement to better meet your needs?

Yes

No

Question Title

* 4. Do you have any other comments, questions, or concerns?