Welcome to My Survey


Much has changed since 2008 when ISO first published the Integrated Use of Management System Standards (IUMSS) Handbook. 2017 greets us with a dynamic flux of political, economic, social, technological, legal and environmental challenges that affects our business, regions, and nations. There is a saying, “When a butterfly flaps its wings in the Amazon, we see a hurricane (Lorenz, E)”.

There are many changes and disruptions in our daily lives and in organizations across local, regional, national and international context. It has and will likely create several uncertainties in how we all manage this changing environment and how we interact, trade and communicate. All these and other changes affect organisations worldwide in how they:
  • Trade internally themselves and externally through exports and imports;
  • Achieve product and service delivery to legislation and technical standards;
  • Communicate and interact effectively for managing business risks and cyber security;
  • Transfer data and information through Cloud Computing / Internet of Things; and
  • Managing their organizations to operate in complex digital supply chains.
Organizations and their management and leadership teams needs to adopt a flexible and agile means to detect, plant, balance and manage such change, complexities and still satisfy the needs and expectations of their stakeholders and relevant interested parties. They must have a mind-set to understand and manage such risks across their operations and interfaces, both internally and externally which is transparent and engenders trust.

Managers must support additional governance standards and transparency of activities in their whole operations which are enabled by their management systems. They expect their operations and systems are used effectively to meet planned objectives, and be integrated and not decouple or sub-optimize each function across the organizations day-to-day operations.

Conformity to various management systems like those from the International Organization for Standardization (ISO) and non-ISO management systems, when implemented independent of each other, can be costly and can call into question the value these various systems provide to the organization against so many other items on the executive agenda.

In such diverse and complex contexts, ISO assembled an international multidisciplinary task force, from over 20 nations, to update the 2008 IUMSS Handbook and consider such drivers and restraints to organisations in the use of ISO and non-ISO management system standards.
Why the ISO “IUMSS” Questionnaire and our request?
The task force, and ISO, is aware of these internal and external factors affecting and having cascading impacts on your organization, through:
  • Customers who want to have products and services supplied to a balance of requirements and specifications to meet their fitness for use needs;
  • Executives are looking for both continual performance improvement to meet their strategic needs and yet cost-effective compliance to various standards their stakeholders now expect, and require even more;
  • Communities wish to see organizations succeed but need to be accountable for what they design, make, distribute and service across different markets and environments;
  • People want to be engaged in organizations they work for and not be tainted with an adverse product or service that is detrimental to them, their families and the environment;
  • Employees want their diverse talents recognised and then developed so they can progress their careers and families in organizations and industries of good reputation; and
  • Organizations need to make decisions that not only deliver the goals and objectives for their shareholders which is sustainable, profitable and achieves growth.
We are seeking best practice and examples of how you are using both ISO and non-ISO management system standards in your organisation, to help ISO and the taskforce frame and update the IUMSS Handbook. Some ISO and non-ISO management system standards (MSS) you may be familiar with include:

ISO Management System Standards (MSS)
  • Aerospace and Defence Management
  • Asset Management
  • Automotive Management
  • Configuration Management and Maturity
  • Compliance Auditing
  • Energy management
  • Environmental Management
  • Food Safety Management
  • International Rail Industry
  • Information Security
  • Management Consulting
  • Medical Devices
  • Occupational Health and Safety
  • Oil and gas
  • Quality Management
  • Road Safety Management
  • For ISO MSS and IUMSS please refer to:
  • http://www.iso.org/iso/mss-list
  • http://www.iso.org/iso/news.htm?refid=Ref1144
Non-ISO MSS models or assessments
  • Accident Prevention & Loss Control
  • Aged and Health Care
  • British Retail Industry Consortium
  • Business excellence criteria and models
  • Corporate regulations
  • Customer supplier assurance
  • Enterprise Resource Planning Systems
  • eTOM
  • Good Manufacturing Practice
  • Material Requirements Planning
  • Operational excellence
  • Printing and Packaging
  • Process excellence
  • Project management – PMBOK / Prince 2
  • Recyclability and sustainability standards
  • Risk management
  • Sarbanes-Oxley
If you are considering implementing additional ones, we would also like to capture how you would use them so that the taskforce can create a seamless, coordinated and integrated system and required documentation that can meet your customers, regulatory, certifications bodies, and other relevant interested parties’ needs and expectations. This revised IUMSS Handbook is planned for publication in December 2017.

When considering whether your company wishes to answer the enclosed questionnaire and provide any supporting documentation it is important to note that by submitting the questionnaire, you agree to the following:

  1. Your answers, including any supporting documentation, may be reproduced, edited, amended and published in any manner required for the development or publication of the IUMSS Handbook or any related publications.
  2. The provision of answers or supporting documentation to this questionnaire does not guarantee that your company or the information you provide will be included within the IUMSS Handbook.
  3. Any personal information you provide will be collected by Standards Australia Limited for the purpose of facilitating the development or publication of the revised IUMSS Handbook or any related publications. This information will be collected, stored and used in accordance with Standards Australia Limited’s privacy policy, available at http://www.standards.org.au/pages/privacy.aspx. 
  4. Your personal information may also be disclosed to entities involved in the development or publication of the IUMSS Handbook that may be located in countries other than Australia (being ‘overseas recipients’ for the purposes of Australian Privacy Principle 8.1). By providing answers to this questionnaire, you acknowledge and agree that Australian Privacy Principle 8.1 Cross-border disclosure of personal information does not apply to such a disclosure. Standards Australia Limited cannot guarantee that any personal information distributed to or used by overseas recipients will be in accordance with the requirements under the Australian Privacy Act 1988 (Cth).
If you have any questions please contact us by email, declan.robinson@standards.org.au, or on +61 2 9237 6180.

Mike McLean                   Declan Robinson
Convener                         Secretariat

ISO/TMBG/JTCG/TASK FORCE 5                               

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