New Website Requirements Survey

Question Title

* 1. Overall, how well does our current website meet your needs?

Not well at all

Not so well

Somewhat well

Very well

Extremely well

Not well at all

Not so well

Somewhat well

Very well

Extremely well

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* 2. Please indicate your most preferred and least preferred method of booking an individual lesson for your child.

Question Title

* 3. Please indicate your most preferred and least preferred method of paying for an individual lesson for your child.

Question Title

* 4. If you could book in, pay for, and manage your child’s individual lessons through a member login area on the website, how likely would you be to set up a login and use this feature?

1 (Very Unlikely)

2 (Unlikely)

3 (Neither Likely or Unlikely)

4 (Likely)

5 (Very Likely)

1 (Very Unlikely)

2 (Unlikely)

3 (Neither Likely or Unlikely)

4 (Likely)

5 (Very Likely)

Question Title

* 5. Assuming enrolments are for a year of activity, which of the following payment plans interests you? Check all that apply.

Paying for the full year upfront

Breaking up the year’s tuition fees over 4 equal payments, debited quarterly

Bundling a term of individual lessons with a terms access to an ensemble, for a discounted rate

Bundling a term of individual lessons with a terms access to a choir, for a discounted rate

Fee relief

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* 6. Which is your most preferred channel of communication?

Phone Call

Text Message

Social Media Updates

Other (please specify)

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* 7. How regularly do you use each of the following Digital Channels?

	Never	Rarely	Monthly	Weekly	Daily
Facebook	Facebook Never	Facebook Rarely	Facebook Monthly	Facebook Weekly	Facebook Daily
Instagram	Instagram Never	Instagram Rarely	Instagram Monthly	Instagram Weekly	Instagram Daily
Email	Email Never	Email Rarely	Email Monthly	Email Weekly	Email Daily
Google Search	Google Search Never	Google Search Rarely	Google Search Monthly	Google Search Weekly	Google Search Daily
YouTube	YouTube Never	YouTube Rarely	YouTube Monthly	YouTube Weekly	YouTube Daily
Pinterest	Pinterest Never	Pinterest Rarely	Pinterest Monthly	Pinterest Weekly	Pinterest Daily

Question Title

* 8. How much do you know about the following NECOM services?

	Nothing	I've heard of it	I can explain what's offered
Choirs	Choirs Nothing	Choirs I've heard of it	Choirs I can explain what's offered
Ensembles	Ensembles Nothing	Ensembles I've heard of it	Ensembles I can explain what's offered
Early Childhood music classes for 0–5-year-olds	Early Childhood music classes for 0–5-year-olds Nothing	Early Childhood music classes for 0–5-year-olds I've heard of it	Early Childhood music classes for 0–5-year-olds I can explain what's offered
Pre instrumental program for children Kindy-Year 2	Pre instrumental program for children Kindy-Year 2 Nothing	Pre instrumental program for children Kindy-Year 2 I've heard of it	Pre instrumental program for children Kindy-Year 2 I can explain what's offered
Instrument Hire	Instrument Hire Nothing	Instrument Hire I've heard of it	Instrument Hire I can explain what's offered
Music Therapy	Music Therapy Nothing	Music Therapy I've heard of it	Music Therapy I can explain what's offered
Individual lessons - Strings, Wind, Keyboard	Individual lessons - Strings, Wind, Keyboard Nothing	Individual lessons - Strings, Wind, Keyboard I've heard of it	Individual lessons - Strings, Wind, Keyboard I can explain what's offered
Contemporary Individual Lessons - Drums, Voice, Guitar	Contemporary Individual Lessons - Drums, Voice, Guitar Nothing	Contemporary Individual Lessons - Drums, Voice, Guitar I've heard of it	Contemporary Individual Lessons - Drums, Voice, Guitar I can explain what's offered
Local Music Events/Performances presented by NECOM	Local Music Events/Performances presented by NECOM Nothing	Local Music Events/Performances presented by NECOM I've heard of it	Local Music Events/Performances presented by NECOM I can explain what's offered

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* 9. As the Parent or Carer, what age bracket are you in?

Under 18

18-24

25-34

35-44

45-54

55-64

65+

I'd prefer not to say

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* 10. As the Parent or Carer, what's your gender?

Male

Female

I'd prefer not to say

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* 11. How old is your eldest child who is using NECOM services?

0-4

5-12

13-18

Question Title

* 12. Do you have any additional comments you would like to make about the requirements of the new website?

Question Title

* 13. As we build and develop the website, we will need people to help us test and refine it. Would you like to be included in the process?

Yes

Question Title

* 14. To enter into the draw to win a free terms tuition, please enter your best contact details.

Name

Email Address

Phone Number

New Website Requirements Survey

2023 New Website Requirements Survey

Question Title

* 1. Overall, how well does our current website meet your needs?

Question Title

* 2. Please indicate your most preferred and least preferred method of booking an individual lesson for your child.

Question Title

* 3. Please indicate your most preferred and least preferred method of paying for an individual lesson for your child.

Question Title

* 4. If you could book in, pay for, and manage your child’s individual lessons through a member login area on the website, how likely would you be to set up a login and use this feature?

Question Title

* 5. Assuming enrolments are for a year of activity, which of the following payment plans interests you? Check all that apply.

Question Title

* 6. Which is your most preferred channel of communication?

Question Title

* 7. How regularly do you use each of the following Digital Channels?

Question Title

* 8. How much do you know about the following NECOM services?

Question Title

* 9. As the Parent or Carer, what age bracket are you in?

Question Title

* 10. As the Parent or Carer, what's your gender?

Question Title

* 11. How old is your eldest child who is using NECOM services?

Question Title

* 12. Do you have any additional comments you would like to make about the requirements of the new website?

Question Title

* 13. As we build and develop the website, we will need people to help us test and refine it. Would you like to be included in the process?

Question Title

* 14. To enter into the draw to win a free terms tuition, please enter your best contact details.