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Program Providers Web Survey

DAIL has engaged BerryDunn, an independent consulting firm, to use a multi-method approach to complete a statewide needs assessment. The results of BerryDunn’s review will assist in the development of Kentucky’s State Plan on Aging, a program requirement that is submitted to the Administration for Community Living (ACL). This plan provides goals and objectives related to assisting older Kentuckians, their families, and caregivers. It is the blueprint for coordination and advocacy activities the Commonwealth of Kentucky will undertake to meet the needs of older adults and support DAIL’s mission statement: “to promote the welfare, dignity, and independence of older adults, individuals with physical disabilities and adults in need of a guardian.” 

BerryDunn has developed a web survey to gather information from program providers. The survey's purpose is to assist with identifying and prioritizing service needs for the Commonwealth of Kentucky, including an evaluation of the programs currently provided by DAIL. The findings from the web survey, which will remain anonymous, will also be used to create listening session questions to affirm the information gathered, dive deeper into a topical discussion, and close gaps in the knowledge for the assessment. The survey should take approximately 10 to 15 minutes to complete, and you will have the opportunity to share your opinions regarding the current structure and status of the organization. Your participation is critical to help ensure the success of this project and the changes that result from it. It is important that this survey is completed in a timely manner to gather critical information, develop findings, and make appropriate recommendations to DAIL leadership for assistance with the State Plan on Aging. 

We kindly ask that you complete the survey by February 26, 2024.

We thank you for your support and time in completing this survey. If you have any questions regarding this project or survey, please do not hesitate to contact DAIL core project team members Sarah Puttoff at sarahe.puttoff@ky.gov.

If you wish, you may also contact the BerryDunn core project team member Shelly Brubaker at shelly.brubaker@berrydunn.com or Laura Perez at laura.perez@berrydunn.com. 
 
Please DO NOT include any Protected Health Information (PHI)/ Personally Identifiable Information(PII) in your responses. 
 

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* 1. What population(s) do you serve?

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* 2. If applicable, what region do you support? (Select all that apply)

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* 3. Which service(s) are in the highest need in the region you support (Select all that apply)?

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* 4. Which need(s) are the most critical in the region you support (Select all that apply)?

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* 5. Does your organization have the necessary tools and resources to meet the needs of older adults or individuals with a disability in the community?

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* 6. What dementia specific services and supports does your agency provide?

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* 7. What dementia specific supports are the most requested by your agency?

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* 8. What barriers have you experienced with providing care to people living with dementia?  

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* 9. Does your organization experience significant staff turnover?

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* 10. In your opinion, does the current provider training adequately prepare staff to perform the duties in their role?

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* 11. What are the greatest strengths your organization possesses that help provide timely and quality services in the region you support? Please explain.

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* 12. What are the biggest barriers your organization faces that prevents you from providing timely and quality services in the region you support? Please explain. 

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* 13. What method(s) does your organization use to provide and promote services to older adults and individuals with a disability? (select all that apply)

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* 14. How does your organization reach and serve individuals who reside in rural communities?

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* 15. How does your organization respect the diverse cultural values, sexual orientation, tribal affiliation, and/or language needs of the individuals you serve (e.g., awareness training)? (select all that apply)

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* 16. How would you rate the partnerships your organization has with other state or local organizations?  

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* 17. How has the COVID-19 pandemic impacted the population you serve? 

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* 18. What were new policies, processes, or technology (e.g., telehealth) implemented during COVID-19? Is there added value in keeping these policies and procedures?

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* 19. Does your organization receive appropriate support (e.g., funding, timely communication, technical support, etc.) from the Department of Aging and Independent Living?

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* 20. Is there any additional feedback you want to provide to the KY DAIL leadership?

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* 21. Please provide your name and email if you are interested in being contacted by DAIL for additional information. (optional)

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