1. Warrnambool Business Survey 2019 - Online Form

The Warrnambool Business Survey is conducted on a regular basis to track the confidence and behaviour of Warrnambool’s businesses.

The primary objectives of the Warrnambool Business Survey are to:

- track business activity in the Warrnambool City Council over the past twelve months;
- track future expectations of businesses in regard to potential business growth over the next 12 months;
- provide an indication to Council of the types of services that will best assist business development and marketing of businesses in Warrnambool.

The following survey should be filled out by the owner or manager of the business.

The survey on average should take no more than 10 minutes to complete.

Please read questions carefully and answer all questions that are a required field.

Survey must be filled out and completed by Monday September 23, 2019

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* 1. Which of the following major industry classifications best describes your business? (select one category only)

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* 2. Where is your business located?

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* 3. How many years has your business been operating?

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* 4. What is the size of your business in Warrnambool?

(employment refers to all employees including full time, part time and casual)

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* 5. Has the number of employees increased or decreased over the last 12 months?

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* 6. Over the next 12 months do you expect to increase, or decrease the number of individuals employed at your business in Warrnambool?

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* 7. Are there key barriers to taking on new employees in your business?

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* 8. If yes, What are the THREE key barriers in regard to taking on new employees at your business? (PLEASE SELECT THREE ONLY)

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* 9. How do you believe your business is currently faring in relation to similar businesses in other regional cities in Victoria?

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* 10. Do you believe your business is better off financially than it was 12 months ago?

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* 11. Looking ahead to the forthcoming year, in 12 months do you expect your business will be in a better financial position than it is currently?

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* 12. Considering marketing, what is your main advertising outlet? (Pick one only)

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* 13. How likely is it that you will invest (e.g. in building, people, assets and IT) in your business over the next 12 months?

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* 14. What strategies will your business/ organisation adopt to meet future skill needs (if any)? Please comment if more than 1 answer applies.

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* 15. Do you currently employ Deakin University graduates?

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* 16. Do you think it is important that graduates of our local university are involved in Warrnambool businesses?

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* 17. Does your company/ business/ firm have a formal (written) business plan? If Yes please go to question 19.

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* 18. If you don't have a formal business plan, what are the barriers to preparing one for your business?

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* 19. What was the level of financial investment in environmental practices in the preceding 12 months ?

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* 20. What were the barriers to financial investment (or greater financial investment), in environmental practices for your business in the last 12 months? Please select from the following options (up to three.)

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* 21. Does your business export (this means you sell goods or services outside Warrnambool or you are an accommodation, hospitality and food/beverage services business)?

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* 22. Looking back to the previous year, have your business’s total exports (exports are any goods or services sold outside Warrnambool) increased, or decreased?

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* 23. Looking forward to the forthcoming year, do you expect your business’s total exports (exports are any goods or services sold outside Warrnambool) to increase or decrease?

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* 24. Approximately what percentage of your supplies are purchased from?

(please indicate approximate percentage in each category, with the total adding up to 100%)

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* 25. If supplies are purchased from other than Warrnambool and South West Victoria, what are the main reason/s for sourcing your supplies from elsewhere? (Tick more than one box if required)

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* 26. Approximately what percentage of your sales are generated in?

(please indicate approximate percentage in each category, with the total adding up to 100%)

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* 27. Does your business generate sales through the internet?

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* 28. If Yes, what percentage of your business sales is generated through the internet?

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* 29. If Yes, what are the most important and/or pressing issues for your business regarding the internet?

  Very Important Important Satisfied with existing service level Not important
- Better and faster NBN
- Reducing the cost of internet access
- Better understanding of capabilities

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* 30. What is your confidence in Warrnambool’s business environment (ie growth and business prospects and economic development) over the next twelve months?

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* 31. Are there any specific challenges, issues or barriers that you believe will hinder the growth of your business over the next 12 months? Please write in the box below.

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* 32. Which Warrnambool City Council Economic Development services or events have you participated in over the past 12 months? Select as many options as required.

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* 33. Please list THREE activities that you believe will best assist the growth and development of small and medium businesses in Warrnambool?

END OF SURVEY

Thank you for your assistance.

This information is being collected for statistical purposes and will be treated confidentially.

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