2021 Customer Satisfaction Survey

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* 1. What County do you live in?

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* 2. Overall, how satisfied or dissatisfied are you with Wateree Community Actions?

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* 3. How well do our services meet your needs?

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* 4. How would you rate the quality of services?

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* 5. How responsive have we been to your questions or concerns about our services?

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* 6. How long have you been a customer of Wateree Community Actions?

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* 7. How likely is it that you would recommend Wateree Community Actions to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 8. Overall, are you satisfied with the employees at Wateree Community Actions, neither satisfied nor dissatisfied with it, or dissatisfied with it?

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* 9. Overall, how responsive has Wateree Community Actions been to your questions or concerns about our service?

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* 10. What does Wateree Community Actions do really well?

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* 11. How knowledgeable did our employee(s) seem to you?

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* 12. How many of your questions/problems did the customer service representative at Wateree Community Actions resolve?

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* 13. How well do you feel that Wateree Community Actions understands your  needs?

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* 14. How often, if ever, do you use other similar services?

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* 15. What service(s) did you receive

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* 16. What changes would Wateree Community Actions have to make for you to give it a higher rating?

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* 17. Do you have any other comments, questions, or concerns?

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* 18. Contact Information

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