Overview

CXPA is seeking members who can provide a 10-minute on-stage Show & Tell session addressing various facets of our profession's role in "Where is the Human in CX?", our 2019 conference theme.  Think emotional intelligence, human behaviour, human-centered design, and employee engagement.  What experiences or case studies do you have that will help our members learn that they can successfully integrate in their career or organisation?
 
What is expected if chosen as a Show & Tell Presenter? You will be asked to create a short presentation that provides a high-level overview of an approach or tool used at your organisation. The presentation can be adapted from existing materials and should be brief as the presentation portion is only 10 minutes in length followed by 5 minutes of Q&A. The presentation will be in PowerPoint format. 
 
If you are interested in submitting a session for consideration, please complete the form below by 28th February, 2019. Please note, this session is only available to Practitioners of a brand. Due to the nature of this session, sponsors, or providers of a CX related service or product will not be considered. These sessions are limited in number and speakers will be chosen by the 2019 European Insight Exchange Planning Committee. 

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