https://www.surveymonkey.com/r/2019-2020-ERP-PM

This survey is designed to evaluate your satisfaction with the facilities and programs offered within the Chesapeake Parks, Recreation and Tourism department. As part of our ongoing efforts to continually improve, we ask you to provide feedback to assist the department in assessing existing facilities, services and programs.  It is our sincere goal to provide services and programs that are worthwhile and enhance quality of life for the citizens and guests of Chesapeake.  Please take a few moments to share your experience with us.

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* 1. In which area of the city do you live?

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* 2. While you were at Elizabeth River Park, you: (choose one)

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* 3. If you participated in a program or attended an event, please tell us which program or event.

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* 4. Which range does your age fall within?

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* 5. How would you rate the park overall in terms of the following?

  Exceeded Expectations Met Expectations Did Not Meet Expectations Not Applicable
Accessibility
Boat Launch
Dog Park
Fishing Pier
Fitness Area
Gazebo
Mowing and grounds maintenance
Overall condition and appeal
Parking
Personal safety
Safety of park equipment, grounds, facilities and amenities
Snack Shack
Trash collection

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* 6. If you had interaction with a Parks, Recreation and Tourism staff member at the park, please rate your satisfaction on the following:

  Exceeded Expectations Met Expectations Did Not Meet Expectations N/A - I did not have interaction with a staff member
Approachability
Communication/Engagement
Consistency
Customer Service
Professional Knowledge
Professionalism
Responsiveness

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* 7. What is your level of satisfaction with the visibility of park signs and markers?

  Exceeded Expectations Met Expectations Did Not Meet Expectations Neutral or No Opinion
Clarity/Understanding
Readability
Visibility

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* 8. How often do you visit Elizabeth River Park?

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* 9. How did you hear about the park for which you are providing comments?

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* 10. Please provide any additional feedback you would like to share.

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