Send surveys to a list of customers
Field Mapping
Automatically Send Surveys
Trigger Instant Feedback

Automatically Send a Survey to a Customer List

Identify the people you’d like to reach in a list. Create or copy a survey to send to them, or take advantage of one of our templates. Your customizable email message will generate automatically.

Easy tracking - Map fields back to Zendesk fields (Admins only)

Save and share the data you’d like to highlight, through Zendesk.

How to Install

  • Connect SurveyMonkey to Zendesk.
  • Which list of contacts you’d like to send survey to.
  • Pick from a template or choose an existing survey.
  • Map survey fields back to Zendesk.
  • Review your email message, and send.

Note: This app requires the customer lists feature enabled on your Zendesk Support (Enterprise) account.

SurveyMonkey Plan Requirements

Any Annual Plan

Additional Resources

Our Help Center contains additional information on the Zendesk integration. See more here.