Library Web Site Satisfaction Survey

1. MSKCC Library Web site Satisfaction Survey

 
The MSKCC Library is redesigning its web site. You can tell us what features you value by completing this brief survey, which automatically enters your name in a drawing for one of three $50 gift certificates to the Strand Bookstore. The survey should take no more than 10 minutes. The survey will be available until March 14, 2011.
1. What's your favorite feature on the current Library web site?
2. Rate the following features of the MSKCC Library web site (You may use the same rating for more than one feature).

EXCELLENTVERY GOODGOODFAIRPOOR
CONTENT
HELP (FAQs, Contacts)
NAVIGATION/LOCATING INFORMATION
ORGANIZATION
READABILITY
SCIENCE SPARKS
VISUAL APPEAL
3. What is the most useful way for the Library web site to organize and display information to you?
4. Check the three (3) top activities or tasks that the Library's web site helps you do.
5. Are you aware that you can access the Library web site remotely without VPN?
6. How would you rate the following features for a redesigned Library web site (You may use the same priority for more than one choice).
Highest High Medium Low Lowest
Ability to rate resources
Ability to share/send resources to colleague
Blogs related to your field
Help via Chat
Interactive Tutorials (on database searching, reference management tools, e.g.)
RSS Feeds (Tables of Contents, Keeping current)
Texting Requests to Library
Videos and podcasts
7. Using a mobile device, what resources would you most like to access on the Library's web site (You may use the same priority for more than one choice)?
HighestHighMediumLowLowest
Journal Article fulltext
Databases (PubMed, CINAHL, Scopus)
Synapse (publications by MSKCC authors)
Order articles and books (Illiad)
Library Blog
Chat/Text requests
8. Have you bookmarked any pages on the Library's web site?
9. If your answer to #8 above was 'yes', which page(s) have you bookmarked?
10. How often do you use the Library web site?
11. If you answered "never" to question #10 above, would you share your reason why not?
12. Do you use the eresource title search box to locate a specific resource?
13. Have you ever accessed the reference resources page of the Library web site?
14. Name one feature you'd like the Library to add to its redesigned web site.
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15. Are you a Memorial Sloan-Kettering Cancer Center employee or affiliated with the Center?
16. If you are a Memorial Sloan-Kettering Cancer Center employee, what is your role?
17. Please provide your email address so that we can enter your name in a drawing for a $50 bookstore gift certificate.
18. We hope to provide the best service possible with our new web site and would very much appreciate help from our users during the testing phase of this transition. If you would be willing to give us a few more minutes of your time in the future to participate in usability testing of the new web site or a follow-up phone interview, please share your contact information below. We greatly appreciate your involvement!