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1. Introduction

Thank you in advance for participating in this short survey by Auto Finance News (www.autofinancenews.net). Within 6-8 weeks of your participation you will receive a complimentary report highlighting the results of this study, which is intended to help better understand F&I opportunities. We thank you for your participation.

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1. In which type(s) of financing does your F&I department engage (check all that apply):

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2. At what type of dealership are you employed?

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3. How often does a customer negotiate with you on F&I rate/pricing?

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4. On what percentage of current deals will your lender(s) work with you to approve a loan outside its stated guidelines?

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5. On what percentage of deals do you see negative equity?

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6. In your opinion, how well do your customers understand negative equity?

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7. How well does the average consumer you serve understand his/her financing deal?

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8. To what extent does your lender help you explain financing terms to your customers?

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9. Do you record the closing of the finance transaction with the consumer?

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10. As a dealer, to what extent do you understand the reps and warranties that would require you to repurchase a contract?

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11. On average, how many times do you communicate with your lender on each deal?

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12. On what percentage of deals do you receive rate participation above the buy rate?

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13. What is the greatest F&I challenge you face today?

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14. Your email so we can send you the free report:

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