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Customer Service Survey

1. Demographics

33% of survey complete.

Question Title

* 1. Tell us a bit about you.

	Business Type	Primary Customer Type	Your role
Demographics	Demographics Business Type menu	Demographics Primary Customer Type menu	Demographics Your role menu

Question Title

* 2. Thinking about your dealings with our customer service department, how do you feel about the following? (10 being highly satisfied .... 1 being disatisfied)

	1	2	3	4	5	6	7	8	9	10
Professional	Professional 1	Professional 2	Professional 3	Professional 4	Professional 5	Professional 6	Professional 7	Professional 8	Professional 9	Professional 10
Adds value	Adds value 1	Adds value 2	Adds value 3	Adds value 4	Adds value 5	Adds value 6	Adds value 7	Adds value 8	Adds value 9	Adds value 10
Follows through	Follows through 1	Follows through 2	Follows through 3	Follows through 4	Follows through 5	Follows through 6	Follows through 7	Follows through 8	Follows through 9	Follows through 10
Responsive	Responsive 1	Responsive 2	Responsive 3	Responsive 4	Responsive 5	Responsive 6	Responsive 7	Responsive 8	Responsive 9	Responsive 10
Proactive	Proactive 1	Proactive 2	Proactive 3	Proactive 4	Proactive 5	Proactive 6	Proactive 7	Proactive 8	Proactive 9	Proactive 10
Corteous	Corteous 1	Corteous 2	Corteous 3	Corteous 4	Corteous 5	Corteous 6	Corteous 7	Corteous 8	Corteous 9	Corteous 10
Helpful	Helpful 1	Helpful 2	Helpful 3	Helpful 4	Helpful 5	Helpful 6	Helpful 7	Helpful 8	Helpful 9	Helpful 10
Understanding	Understanding 1	Understanding 2	Understanding 3	Understanding 4	Understanding 5	Understanding 6	Understanding 7	Understanding 8	Understanding 9	Understanding 10
Knowledgeable	Knowledgeable 1	Knowledgeable 2	Knowledgeable 3	Knowledgeable 4	Knowledgeable 5	Knowledgeable 6	Knowledgeable 7	Knowledgeable 8	Knowledgeable 9	Knowledgeable 10
Easy to deal with	Easy to deal with 1	Easy to deal with 2	Easy to deal with 3	Easy to deal with 4	Easy to deal with 5	Easy to deal with 6	Easy to deal with 7	Easy to deal with 8	Easy to deal with 9	Easy to deal with 10

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