Exit this survey Customer Service Survey 1. Demographics 33% of survey complete. Question Title * 1. Tell us a bit about you. Business Type Primary Customer Type Your role Demographics Wholesaler/Distributor Retailer Service Agent Other Demographics Business Type menu Groomer Vet Pet Equine Cattle fitter Other Demographics Primary Customer Type menu Accounts Business owner/principal Manager Purchasing Other Demographics Your role menu Question Title * 2. Thinking about your dealings with our customer service department, how do you feel about the following? (10 being highly satisfied .... 1 being disatisfied) 1 2 3 4 5 6 7 8 9 10 Professional Professional 1 Professional 2 Professional 3 Professional 4 Professional 5 Professional 6 Professional 7 Professional 8 Professional 9 Professional 10 Adds value Adds value 1 Adds value 2 Adds value 3 Adds value 4 Adds value 5 Adds value 6 Adds value 7 Adds value 8 Adds value 9 Adds value 10 Follows through Follows through 1 Follows through 2 Follows through 3 Follows through 4 Follows through 5 Follows through 6 Follows through 7 Follows through 8 Follows through 9 Follows through 10 Responsive Responsive 1 Responsive 2 Responsive 3 Responsive 4 Responsive 5 Responsive 6 Responsive 7 Responsive 8 Responsive 9 Responsive 10 Proactive Proactive 1 Proactive 2 Proactive 3 Proactive 4 Proactive 5 Proactive 6 Proactive 7 Proactive 8 Proactive 9 Proactive 10 Corteous Corteous 1 Corteous 2 Corteous 3 Corteous 4 Corteous 5 Corteous 6 Corteous 7 Corteous 8 Corteous 9 Corteous 10 Helpful Helpful 1 Helpful 2 Helpful 3 Helpful 4 Helpful 5 Helpful 6 Helpful 7 Helpful 8 Helpful 9 Helpful 10 Understanding Understanding 1 Understanding 2 Understanding 3 Understanding 4 Understanding 5 Understanding 6 Understanding 7 Understanding 8 Understanding 9 Understanding 10 Knowledgeable Knowledgeable 1 Knowledgeable 2 Knowledgeable 3 Knowledgeable 4 Knowledgeable 5 Knowledgeable 6 Knowledgeable 7 Knowledgeable 8 Knowledgeable 9 Knowledgeable 10 Easy to deal with Easy to deal with 1 Easy to deal with 2 Easy to deal with 3 Easy to deal with 4 Easy to deal with 5 Easy to deal with 6 Easy to deal with 7 Easy to deal with 8 Easy to deal with 9 Easy to deal with 10 Could you please give us specific feedback on your dealing with this person Next