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Bank Innovation 2012 Survey

As part of Bank Innovation 2012, which will take place March 27-28 at the W San Francisco, we are querying the market to determine the intensity and scope of innovation in banking today. All responses will remain anonymous. Results from this survey will be made public at Bank Innovation 2012.

For more information on Bank Innovation 2012, please visit www.bankinnovation.info.

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* 1. I work at a (check all that apply):

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* 2. Please rate your company's OVERALL level of innovation using a scale of 1 to 5; 1=Poor; 5=Excellent

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* 3. Please rate your company's level of innovation ONLINE using a scale of 1 to 5; 1=Poor; 5=Excellent

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* 4. Please rate your company's level of MOBILE innovation using a scale of 1 to 5; 1=Poor; 5=Excellent

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* 5. Please rate your company's level of TABLET innovation using a scale of 1 to 5; 1=Poor; 5=Excellent

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* 6. Please rate your company's level of innovation in PAYMENTS using a scale of 1 to 5; 1=Poor; 5=Excellent

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* 7. Please rate your company's level of innovation in STORES/BRANCHES using a scale of 1 to 5; 1=Poor; 5=Excellent

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* 8. Please rate your company's BRAND for its level of innovation using a scale of 1 to 5; 1=Not Innovative; 5=Most Innovative

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* 9. On which area of innovation is your company spending the most money today?

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* 10. Which area of innovation is, in your view, most valuable to consumers today?

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* 11. Of the following factors, which is the greatest impediment to innovation at your company today?

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* 12. Does your company/bank/credit union maintain a dedicated innovation team?

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* 13. Which area of banking needs the most innovation today?

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* 14. Describe what banking will be like in 2017.

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* 15. Please provide your contact information so that we can follow up with you should we have any questions. All responses will remain anonymous.

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