The Kansas City Orthopaedic Institute Patient Satisfaction Survey - Hospital Inpatient

100% of survey complete.

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* 1. I felt the hospital admission process the day of surgery was:

Excellent

Good

Average

Poor

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* 2. Was the pre-operative information presented clearly and in a manner you could understand ?

YES

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* 3. My experience with Anesthesia was:

Excellent

Good

Average

Poor

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* 4. The nurses efforts to explain things and make me feel more comfortable were:

Excellent

Good

Average

Poor

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* 5. The hospital staff was courteous and considerate :

Always

Usually

Seldom

Never

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* 6. The degree to which my family/visitors were kept informed about my condition and their needs were met:

Excellent

Good

Average

Poor

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* 7. The degree to which my individual needs were met:

Excellent

Good

Average

Poor

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* 8. The amount of pain control I was able to obtain while in the hospital was:

Excellent

Good

Average

Poor

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* 9. My privacy needs were respected by the staff:

Always

Usually

Seldom

Never

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* 10. How clearly did the nurses explain how to care for youself and what to expect once you left the hospital ?

Excellent

Good

Average

Poor

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* 11. The meals available were able to meet my dietary needs?

Yes

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* 12. The food and beverage selection during my stay was:

Excellent

Good

Average

Poor

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* 13. The cleanliness of my room was:

Excellent

Good

Average

Poor

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* 14. The noise level in the area near my room was acceptable and did not disturb my ability to rest when needed.

Excellent

Good

Average

Poor

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* 15. How clearly did your Physical Therapist explain your information ?

Excellent

Good

Average

Poor

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* 16. The physical therapy I recieved while I was in the hospital was helpful ?

Very

Somewhat

A Little

Not at all

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* 17. How many different therapists did you see during your hospital stay?

One

Two

Three or more

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* 18. Was the information and instructions you recieved from your therapists consistent ?

Always

Usually

Seldom

Never

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* 19. How would you rate you overall experience at the KCOI?

Excellent

Good

Average

Poor

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* 20. How would you recommend our hospital to your family and friends?

Excellent

Good

Average

Poor

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* 21. How pleasant and comfortable did you find the atmosphere, furnishings, cleanliness, etc at our hospital?

Excellent

Good

Average

Poor

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* 22. The amount of time that you had to wait during any part of your experience here was ?

Excellent

Good

Average

Poor

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* 23. How helpful was the letter that informed you of your insurance benefits and your financial obligations:

Excellent

Good

Average

Poor

Question Title

* 1. I felt the hospital admission process the day of surgery was:

Question Title

* 2. Was the pre-operative information presented clearly and in a manner you could understand ?

Question Title

* 3. My experience with Anesthesia was:

Question Title

* 4. The nurses efforts to explain things and make me feel more comfortable were:

Question Title

* 5. The hospital staff was courteous and considerate :

Question Title

* 6. The degree to which my family/visitors were kept informed about my condition and their needs were met:

Question Title

* 7. The degree to which my individual needs were met:

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* 8. The amount of pain control I was able to obtain while in the hospital was:

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* 9. My privacy needs were respected by the staff:

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* 10. How clearly did the nurses explain how to care for youself and what to expect once you left the hospital ?

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* 11. The meals available were able to meet my dietary needs?

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* 12. The food and beverage selection during my stay was:

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* 13. The cleanliness of my room was:

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* 14. The noise level in the area near my room was acceptable and did not disturb my ability to rest when needed.

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* 15. How clearly did your Physical Therapist explain your information ?

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* 16. The physical therapy I recieved while I was in the hospital was helpful ?

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* 17. How many different therapists did you see during your hospital stay?

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* 18. Was the information and instructions you recieved from your therapists consistent ?

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* 19. How would you rate you overall experience at the KCOI?

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* 20. How would you recommend our hospital to your family and friends?

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* 21. How pleasant and comfortable did you find the atmosphere, furnishings, cleanliness, etc at our hospital?

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* 22. The amount of time that you had to wait during any part of your experience here was ?

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* 23. How helpful was the letter that informed you of your insurance benefits and your financial obligations:

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* 24. What could we do to improve your experience at our hospital?